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Taking a Stance: How Carbon-Free Commitments Affect Your Brand and Your Business
Shelby Kuenzli | January 8, 2020

After her 2019 Forum session, we asked Idaho Power’s Melissa Thom a few questions about her presentation. She discussed how she manages her utility’s social media, including dealing with mixed opinions on carbon reductions and integrating customer feedback.

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Braving the Storm: Emergency Communications in a Changing World
Luke Currin | December 11, 2019

After their E Source Forum 2019 session, we spoke with ComEd’s Sabrina Potirala and Rebecca Sheperd to learn how the utility’s operations and communications teams prepared for the January 2019 polar vortex that brought some of the coldest temperatures Chicago has ever seen.

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