Most recent content on this topic
From direct load control to flexible grid management: The evolution of demand response
Clare Valentine, Amy Schmidt | March 17, 2021
Utility demand response is moving from traditional one-way direct load control programs to flexible, dynamic approaches that meet grid needs, maintain high customer satisfaction, and support increased adoption of renewables. We’ve identified five trends that are leading this transition.
Which customers have Level 2 EV chargers and what programs should you offer them?
Liza Minor | October 2, 2020
Level 2 electric vehicle chargers can stress your peak demand periods if you don't properly manage the loads. Read this report to learn how E Source helped PPL Electric Utilities locate its customers with Level 2 chargers and what types of programs you can offer customers in your territory.
Stop calling electric vehicle rates “time-of-use”
Steven Day, Arthi Padmanabhan | March 5, 2020
We found that utilities and customers like electric vehicle (EV) time-of-use (TOU) rates, but customers don't like the phrase "time of use." In this e-book we summarize our research on TOU rates and customers’ perceptions of them. We also tell you how to improve your TOU rate.
Virtual assistants can help utilities find their voice
Essie Snell | August 22, 2018
The market for smart speakers and virtual assistants is booming. For utilities, voice-control devices are worth paying attention to because of the smart home interconnectivity they enable as well as the unique marketing and communications opportunities they provide.