Most recent content on this topic
Stop calling electric vehicle rates “time-of-use”
Steven Day, Arthi Padmanabhan | March 5, 2020
We found that utilities and customers like electric vehicle (EV) time-of-use (TOU) rates, but customers don't like the phrase "time of use." In this e-book we summarize our research on TOU rates and customers’ perceptions of them. We also tell you how to improve your TOU rate.
Virtual assistants can help utilities find their voice
Essie Snell | August 22, 2018
The market for smart speakers and virtual assistants is booming. For utilities, voice-control devices are worth paying attention to because of the smart home interconnectivity they enable as well as the unique marketing and communications opportunities they provide.