Safety communications | E Source Skip to main content
Home
  • Solutions
  • Insights
  • About
Customer & Load Intelligence
Grid Reliability & Modernization
Customer Experience & Engagement
Arrears Recovery Maximize collections and reduce arrears risk. Customer Operational Excellence See what's holding operations back, and fix it for good. CX Design & Strategy Strengthen customer relationships with evidence-based CX strategy.
Customer Energy Solutions
Program & Portfolio Evaluation Verify energy savings and prove program impact. Program Design, Strategy & Innovation Design programs that deliver measurable results at scale. Program Enrollment Optimization Understand your customers and match them to the right programs.
Grid Edge Planning & Strategy
DER Strategy & Evaluation Plan DER investments and prove their value. Grid Edge Integration & Operations Integrate DER technology, policy, and customer engagement at scale. Utility Data Exchange (UDX) Share grid and customer data securely.
Customer Technology Transformation
AMI Transformation Reduce risk and accelerate AMI deployment and adoption. CIS Transformation Plan, deploy, and stabilize CIS transformations with confidence. Customer Systems Improvement Assess and streamline front- and back-office operations.
Reliability & Resiliency Software
Reliability Intelligence Prioritize grid investments and track effectiveness. Storm Core See expected customer impact in advance. Storm Intelligence Anticipate and respond to storm impacts. Vegetation Intelligence Predict and prioritize vegetation risk. Wildfire Intelligence Lower wildfire risk across your system.
Engineering & Interconnection
Interconnection Studies Navigate grid approvals and avoid costly delays.
Utility Operations & Workforce
Asset Assessment & Optimization Extend asset life and target investment. Technology Investment Readiness & Remediation Ready your tech stack for what's next. Work & Field Efficiency Optimize field work and dispatch. Workforce Transformation Build the workforce your grid needs.
Water Loss Consulting
Water Loss Consulting Find and fix losses across your water system.
AI Strategy & Innovation
AI Support Put AI to work on real utility problems. Data Governance Make utility data trusted, governed, and AI-ready. Data Strategy Chart a clear path to data-driven operations.
Insights

Stay connected to the ideas shaping utility innovation. Our insights highlight trends and perspectives at E Source — explore content that inspires new approaches and informed decision-making.

View all insights →
Featured insights
Featured insights →
Arrearages negatively impact utilities and their customers Wrangling market effects in the Wild West of heat pump interventions Standout CIS transformations start with clarity, not just technology
Trending topics
Vegetation Intelligence Arrears Recovery DER Measurement & Verification Access & Affordability
About E Source

We blend industry-leading research, data science, and consulting services
to help utilities make and implement better, data-driven decisions that positively impact their customers, their bottom line, and our planet.

Learn about E Source →
About E Source Our mission, story, and 360° perspective on the utility industry. Careers Build your career helping utilities lead the energy transition. Case Studies See how we deliver measurable results alongside our clients. News & Events See how we deliver measurable results alongside our clients.
  • Search
  • Sign In
  • Search
  • Contact us
  • Search
  • Sign In
  • Search
  • Contact us

Breadcrumb

  1. Home

Most recent content on this topic

What’s your utility doing for customers, employees, and your community during COVID-19?
Report

What’s your utility doing for customers, employees, and your community during COVID-19?

Joy Herbers
|
April 10, 2020
We’re tracking utilities’ responses to COVID-19. You’ve been doing a lot to communicate with, protect, and support your customers, employees, and community. You’re moving fast and we’re missing some admirable efforts. Add your goodwill to this public...
Improving utility storm response
Podcast

Improving utility storm response

Erin Penksa
|
November 15, 2023
Host Bryan Jungers welcomes to the podcast E Source Data Science colleagues Josh Denzler, director of sales innovation, and Devon Grodkiewicz, solutions adviser. They discuss the challenges utilities face in storm planning, response, and recovery as ...
How to communicate to customers about wildfire risk and prevention
Report

How to communicate to customers about wildfire risk and prevention

Liza Minor
|
December 28, 2023
Learn how you can improve customer experience and reduce wildfire risk by openly communicating with your customers about your utility’s wildfire safety plans. Show customers what you’re doing to prevent fires and empower customers to do their own wil...
Use data and collaboration to ensure the success of your crisis communications plan
Report

Use data and collaboration to ensure the success of your crisis communications plan

March 26, 2024
With storms becoming more prevalent and severe, teams must collaborate to deliver accurate and prompt communications to customers, but it can be challenging to coordinate the flow of information. We explain how solutions from E Source Data Science an...

Get in touch

Let's meet today's demands - and plan for what's next.

What challenge is top of mind for your team right now? Reach out to start a focused conversation about your priorities and explore solutions shaped around your specific goals.

Footer Logo

Mailing Address

  • 16633 N. Dallas Parkway, Suite 520, Addison, TX 75001
  • 800-ESOURCE (800-376-8723)
  • info@esource.com
  • About
  • Careers
  • © 2026 E Source Companies LLC | All Rights Reserved
  • E Source License and Website Agreement Privacy Policy