Electric vehicle (EV) programs
Most recent content on this topic
5 steps to developing an electric vehicle CX strategy
Lisa Schulte | September 24, 2020
Before you can effectively improve the customer’s electric vehicle (EV) journey, you need a strategy. Learn the five steps you should take to develop an effective EV customer experience strategy.
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The electrification framework that benefits customers, the grid, and the planet
Kevin Andrews, Gabe Cuadra, Luke Currin, Steven Day, Bryan Jungers, Bill LeBlanc, Ryan Odell, Jay Stein, Tim Stout, Courtney Welch | September 8, 2020
Electrification is the increased adoption of electric end-use technologies. Utilities and governments see electrification as a way to reach their energy, climate, and sustainability goals. This E Source white paper can help organizations develop electrification strategies that benefit everyone.
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Using market research to inform your EV efforts
Sarah Baker | August 28, 2020
What does your utility need to do to get ready for electric vehicles? This snapshot of data from the E Source 2020 Electric Vehicle Residential Customer Survey can help you select technologies, design programs, and create a seamless customer experience.
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The electrification framework that benefits customers, the grid, and the planet
Kevin Andrews, Gabe Cuadra, Luke Currin, Steven Day, Bryan Jungers, Bill LeBlanc, Ryan Odell, Jay Stein, Tim Stout, Courtney Welch | June 16, 2020
Electrification, or the increased adoption of electric end-use technologies, isn’t a new trend, but the idea is undergoing a renaissance. This time, the focus has significant though nuanced differences from prior waves of electrification. In this report, we present our electrification framework.
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Mopping up the solar spill: Using optimized managed charging to absorb excess solar generation
Emma Rieves | February 19, 2020
Electric vehicles (EVs) can be either a boon or burden for the electric grid. Don’t let the sun set on the opportunity to use EVs to benefit the grid, your utility, and your customers. Now’s the time to start rolling out solar-optimized managed charging in workplaces. Our e-book shows you how.
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Stop calling electric vehicle rates “time-of-use”
Steven Day, Arthi Padmanabhan | March 5, 2020
We found that utilities and customers like electric vehicle (EV) time-of-use (TOU) rates, but customers don't like the phrase "time of use." In this e-book we summarize our research on TOU rates and customers’ perceptions of them. We also tell you how to improve your TOU rate.
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