E Design 2020: Powering what’s next for the new energy consumer

April 10 - April 12, 2018

Exclusive new content
You now have access to E Source E Design 2020 content.
E Design 2020 was a three-year collaborative project that used design thinking and ethnographic research to help utilities rethink, revitalize, and reimagine their programs, products, and services for the new energy consumer.
This two-day immersive gathering of utility professionals built upon the success of last year’s E Design 2020 conference, with a focus on how to move ideas into action. Our participatory style encouraged attendees to study innovation approaches and design-thinking experiences from other industries, discover how utilities are overcoming barriers to innovation, and learn how a shift in culture can start by looking at customers through a lens of empathy. Download the presentations from the conference.