Most recent content on this topic
The top-of-mind topics for demand-side management leaders
Gabe Cuadra | February 13, 2020
In this e-book, we summarize the challenges and solutions that demand-side management (DSM) leaders discussed at the fall 2019 DSM Executive Council.
How are utilities scaling their low-income programs?
Kate Merson | January 21, 2020
Utilities often work with local Weatherization Assistance Program partners to reduce low-income program costs, but they become frustrated when these partners leave money on the table. Here we highlight strategies for scaling up utility low-income offerings and reaching these customers.
Redefining the low-income customer experience
Lisa Markus | May 16, 2019
Join us for this one-hour web conference to learn how companies use market research, segmentation, customer journey mapping, innovative marketing techniques, and internal alignment to better understand and support low-income customers.