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E Source Utility Ad Awards Contest winners 2019
September 8, 2020
View the winners of the 2019 E Source Utility Ad Awards Contest.
E Source Digital Strategy Summit for the Tennessee Valley
July 23, 2020
E Source is putting on a two-part event to help utilities in the Tennessee Valley improve their digital strategy. Join our experts and your peers to learn how to create a killer social media presence and optimize your websites to best serve customers
Braving the storm: Emergency communications in a changing world
Luke Currin | December 11, 2019
After their E Source Forum 2019 session, we spoke with ComEd’s Sabrina Potirala and Rebecca Sheperd to learn how the utility’s operations and communications teams prepared for the January 2019 polar vortex that brought some of the coldest temperatures Chicago has ever seen.
E Source Utility Ad Awards Contest Winners 2018
September 26, 2018
View the winners of the 2018 E Source Utility Ad Awards Contest.
How Should We Communicate About Our Transition to Renewables?
Are you starting to shift to renewables but don't know how to tell customers that the transition takes time? Take a look at our examples from utilities that use websites, white papers, social media, and TV ads to educate their customers about balancing resources on the grid.
E Source answer
Are Utilities Giving Employees Brand-Affiliated Social Media Handles?
We look at data from the E Source 2016 Social Media Survey and highlight what types of employees have brand-affiliated handles for social media outreach.
E Source answer
E Source Utility Ad Awards Contest Winners 2017
September 21, 2017
View the winners of the 2017 E Source Utility Ad Awards Contest.
How are utilities engaging customers on social media?
Heather Hilgenkamp, Cory Coggins | June 20, 2018
The 2018 E Source Social Media Survey revealed which social media channels utilities are using to connect with their customers as well as the most successful techniques utilities have developed for boosting engagement on social media. Check out our infographic to learn more!
Ameren's Outage Experience: Consulting Case Study
Melanie Wemple | March 22, 2018
Learn how E Source Consulting and Advisory Services helped Ameren develop and implement a strategy for unplanned outages. The initiative led to an improved customer outage experience, streamlined operations, and a measurable increase in customer satisfaction.
E Source Utility Ad Awards contest winners 2015
December 31, 2015
View the winners of the E Source Utility Ad Awards Contest 2015.