On Social media

Energy AdVision

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With E Source Energy AdVision, you can search through a collection of utility marketing and communication campaigns and compare your campaign key performance indicators to utility industry benchmarks

This interactive tool includes a searchable database of campaigns and a dashboard of metrics and insights that help you:

Bryn Hebert

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Bryn Hebert edits reports and presentations at E Source, where she joined as a senior editor in early 2025. Before E Source, Bryn was the assistant editor for The Journal of Conventional Weapons Destruction, a humanitarian publication focused on international affairs. She worked with global authors to highlight innovations in post-conflict community rebuilding.She holds a BS in writing rhetoric and technical communication from James Madison University.

Utility Social Media Scan

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We monitor utility social media trends to help you stay relevant and gauge public sentiment about industry key topics, including storms and outages, wildfires, rates and billing, community involvement, and infrastructure. The E Source Utility Social Media Scan identifies utility trends and topics to boost your online presence and increase social media engagement.

Social media roundup: Q4 trends from the top-performing utility posts

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Utilities should be tracking social media metrics to understand:

Social Media Survey

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Residential Utility Customer Survey

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E Source regularly surveys US residential utility customers to track their energy behavior. The study covers a variety of energy-related topics such as customer and utility communications; customers’ purchasing behavior around technological products and services; and customers’ understanding and perception of energy-related terminologies.


Ellen Thommesen

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Ellen Thommesen is a communications and marketing professional with 14 years of experience across sectors. She has spent more than half of her career in the utilities industry, working as a communications and customer engagement expert at Colorado Springs Utilities. At Colorado Springs Utilities, she led a variety of projects and programs in the Public Affairs Department, including social media, internal communications, multimedia, digital content strategy, email marketing, and crisis communications.

Social media roundup: First-quarter trends from the top-performing utility posts

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Utilities should be tracking social media metrics to understand:

  • How often people interact with their content
  • How interested people are in their content
  • How familiar their audience is with the utility’s products, programs, and services

Social media roundup: Q3 trends from the top-performing utility posts

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Utilities should be tracking social media metrics to understand:

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