Most recent content on this topic
WEC Energy Group and Snohomish County PUD take top spots in 2020 E Source Business Customer Satisfaction Study
Sannie Sieper | December 9, 2020
This press release announces the top utilities in large business and small and midsize business customer satisfaction, according to the 2020 E Source Business Customer Satisfaction Study.
E Source Announces Top Utilities in Business Customer Satisfaction
Sannie Sieper | August 19, 2019
This press release announces the top utilities in large business and small and midsize business customer satisfaction, according to the E Source Gap and Priority Benchmarks.
Business Customer Interest in Energy-Related Products and Services
Lane Ginsbern, Daniel Doutre
In an increasingly competitive marketplace, it's imperative for utilities to generate revenue by offering additional products and services to business customers. In this report, we analyze data from our Gap and Priority Benchmarks to identify business customers’ interest in a variety of offerings.
E Source Market Research Reveals That Power Outages Cost Businesses Over $27 Billion Annually; Winter Storm Jonas Makes It Worse
Kym Wootton | January 27, 2016
This press release announces the publication of new E Source market research on the cost of power outages for US businesses.
Reliability, Resiliency, Storage, and Microgrids: The Business Customer’s Perspective
As utilities consider making grid investments while striving to improve business account relationships, it’s critical for them to understand customers’ future reliability requirements and interest in on-site reliability technologies. Learn how this E Source study provides those insights.