A customer information system (CIS) implementation will affect nearly every employee and business area in your utility. Here are four ways to make sure your utility is putting the customer first in your CIS and other mission-critical system implement...

This case study explains how the E Source Solution Services team helped the City of Roseville with a seamless CIS transformation and automated performance testing.

This case study explains how E Source helped a West Coast utility transform its revenue recovery and credit risk prevention strategy, recovering $44.7 million in direct revenue.

This case study explains how E Source helped one of the nation's largest investor-owned utilities shorten its disaster recovery time from 24 hours to under 4 hours with a CC&B application upgrade.