Bill inserts
Most recent content on this topic
E Source Utility Ad Awards Contest winners 2019
September 8, 2020
View the winners of the 2019 E Source Utility Ad Awards Contest.
Energy in the Context of Low-Income Customers' Lives: Insights from E Design 2020 Ethnographic Research
Adam Maxwell | November 21, 2019
Low-income customers have a lot on their plate, and they're not thinking about (and often don't know about) the energy-related services utilities can offer them. Through this web conference, you'll encounter video and audio clips of low-income customers talking about their energy challenges.
Virtual event
E Source Utility Ad Awards Contest Winners 2018
September 26, 2018
View the winners of the 2018 E Source Utility Ad Awards Contest.
E Source Utility Ad Awards Contest Winners 2017
September 21, 2017
View the winners of the 2017 E Source Utility Ad Awards Contest.
Are We Getting Utility Bill Designs All Wrong?
Bill LeBlanc | June 13, 2018
Sign up for E Source's upcoming bill redesign web conference on June 26, 2018, to learn how to better design your utility bill to serve customers' needs. We'll discuss our recent ethnographic market research, customer-centric design-thinking approaches, and more.
Newsletter
3 Best Practices in Utility Bill Redesign
Ryan Austin | March 29, 2018
Learn how redesigning a utility bill around the customer experience can positively affect customer satisfaction while also decreasing costs in the call center and increasing savings for the utility.
Report
E Source Utility Ad Awards contest winners 2015
December 31, 2015
View the winners of the E Source Utility Ad Awards Contest 2015.
E Source Utility Ad Awards contest winners 2014
December 31, 2014
View the winners of the E Source Utility Ad Awards Contest 2014.
E Source Utility Ad Awards Contest Winners 2013
December 31, 2013
View the winners of the E Source Utility Ad Awards Contest 2013.