Low- and moderate-income (LMI) customers are interested in utility weatherization programs, but participation in this customer group is often low because of a lack of awareness, complicated enrollment processes, and financial, structural, and institutional barriers.

There’s a lot of room for improvement, but your utility doesn’t have to tackle this challenge alone. Simplifying the enrollment process can help, and utilities can also get a boost when they partner with local organizations. Doing so can result in new funding streams and greater reach.