Equity and the utility customer: Highlights from 2023 customer survey findings

equity LIEIF ECEE energy equity DEI affordability Low-Income Energy Issues Forum

Equity is at the nexus of the relationship between customers living in frontline communities and their local utility. And findings from two of our E Source Affordability and Equity annual surveys emphasized that point. The surveys aimed to probe further into what frontline customers and communities need and want from their relationship with their utility and investments in clean energy.