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Insights

Stay connected to the ideas shaping utility innovation. Our insights highlight trends and perspectives at E Source — explore content that inspires new approaches and informed decision-making.

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Arrearages negatively impact utilities and their customers Wrangling market effects in the Wild West of heat pump interventions Standout CIS transformations start with clarity, not just technology
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Two people at a kitchen table reviewing papers with a laptop

5 creative approaches to utility payment assistance programs

Coming out of the COVID economy and into an inflationary one has left a lot of utilities with a lot of debt, as many low- and moderate-income (LMI) customers have struggled to keep up to date with payments.
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Passengers seated inside a city bus with yellow poles

Could electrifying public transportation be the key to achieving energy equity goals?

As cities across the US and Canada (and beyond) grapple with challenges related to sustainability and equity, the role of public transportation is coming into sharper focus.
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Group of people standing outdoors with arms around each other.

Strategic perspectives on managing the affordability challenge

More than 60% of low- and moderate-income (LMI) households in the US face a high energy burden, with some paying more than 20% of their income on their utility bills.
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Glass office building with illuminated windows at night.

5 innovative technologies utilities should keep an eye on: Highlights from the Winter Tech Roundup webinar

Our tech roundup webinars keep utilities up to date on the latest developments in efficiency, load management, and decarbonization technologies.
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Mailbox covered in snow on a snowy roadside

Data-driven storm response for a reliable and resilient grid: Fireside chat with PPL Electric Utilities and the Institute for Electric Innovation

Earlier this year, we joined the Institute for Electric Innovation’s Thought Leaders Speak Out 2023: Engaging Customers with Technology series.
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City skyline with glowing binary code and connected digital nodes

How DTE Energy is steering the bus through a data-driven transformation in 2024

Many utilities feel as though their journey with data science is still just beginning. The early days of a data-driven transformation require a lot of work and determination, but they’re also exciting as utilities prepare for the improved solutions that data science will bring them.
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Hands typing on laptop with overlay of power lines and digital network

Unlocking value: How data science is helping Alabama Power make 2024 a transformative year

Data science is opening up new avenues for utilities to quickly analyze the data available to them, which enables their engineering teams to diagnose system issues in ways that were previously unattainable.
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Curved digital pathway with glowing blue binary code on a dark background.

6 utility New Year’s resolutions to benefit customers and the grid

Happy New Year! This time of year often finds us reflecting on the year before and identifying areas of growth and improvement. But a new year also brings a lot of opportunities to make changes, set new goals, and start anew.
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