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Customer Experience & Engagement
Arrears Recovery
Maximize collections and reduce arrears risk.
Customer Operational Excellence
See what's holding operations back, and fix it for good.
CX Design & Strategy
Strengthen customer relationships with evidence-based CX strategy.
Customer Energy Solutions
Program & Portfolio Evaluation
Verify energy savings and prove program impact.
Program Design, Strategy & Innovation
Design programs that deliver measurable results at scale.
Program Enrollment Optimization
Understand your customers and match them to the right programs.
Grid Edge Planning & Strategy
DER Strategy & Evaluation
Plan DER investments and prove their value.
Grid Edge Integration & Operations
Integrate DER technology, policy, and customer engagement at scale.
Utility Data Exchange (UDX)
Share grid and customer data securely.
Customer Technology Transformation
AMI Transformation
Reduce risk and accelerate AMI deployment and adoption.
CIS Transformation
Plan, deploy, and stabilize CIS transformations with confidence.
Customer Systems Improvement
Assess and streamline front- and back-office operations.
Reliability & Resiliency Software
Reliability Intelligence
Prioritize grid investments and track effectiveness.
Storm Core
See expected customer impact in advance.
Storm Intelligence
Anticipate and respond to storm impacts.
Vegetation Intelligence
Predict and prioritize vegetation risk.
Wildfire Intelligence
Lower wildfire risk across your system.
Engineering & Interconnection
EMT Studies
Electromagnetic transient studies for complex interconnections.
Interconnection Studies
Navigate grid approvals and avoid costly delays.
Utility Operations & Workforce
Asset Assessment & Optimization
Extend asset life and target investment.
Cybersecurity & Risk Advisory
Fractional CIO/CISO advisory, grounded in real utility operating experience
Technology Investment Readiness & Remediation
Ready your tech stack for what's next.
Work & Field Efficiency
Optimize field work and dispatch.
Workforce Transformation
Build the workforce your grid needs.
Water Loss Consulting
Water Loss Consulting
Find and fix losses across your water system.
AI Strategy & Innovation
AI Support
Put AI to work on real utility problems.
Data Governance
Make utility data trusted, governed, and AI-ready.
Data Strategy
Chart a clear path to data-driven operations.
Featured insights
Featured insights
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Arrearages negatively impact utilities and their customers
Wrangling market effects in the Wild West of heat pump interventions
Standout CIS transformations start with clarity, not just technology
Trending topics
Vegetation Intelligence
Arrears Recovery
DER Measurement & Verification
Access & Affordability
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E Source Forum 2024
in-person event
Download the presentations from the 37th annual E Source Forum.
October 8 - October 10, 2024
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