Devin Fink works closely with our members to help them maximize their business customer relationships. He conducts member training and onboarding, manages market research projects, and publishes research on account-management trends and best practices across industries. Devin’s background is in program implementation and evaluation for commercial and industrial sectors; he also has experience in helping key account customers develop and execute strategic energy management plans and efficiency upgrades. He holds a BS in environmental science and geology from Northeastern University.

Content by This Author

Charting a Path to Business Customer Satisfaction

Devin Fink, Daniel Doutre
March 6, 2019

The wants and needs of business customers are always shifting, and when it comes to delivering and managing energy, priorities can evolve rapidly. We've compiled six insights to help you make sure you're meeting your business customers' expectations.