Case Studies
CX Design & Strategy
How PG&E applied findings from the E Source Website Benchmark study to achieve digital equity
This case study explains how an E Source membership and the E Source Website Benchmark study helped PG&E achieve digital equity.
Storm Outage Insight
Utility improves storm outage prediction accuracy by 20%
This case study explains how E Source Data Science helped a Northeastern utility reduce storm response costs by 25%.
Vegetation Management
A Northeastern utility implements a data-driven vegetation management solution
This case study explains how the E Source Data Science team helped a Northeastern utility deploy a risk-based vegetation management solution that improved the System Average Interruption Frequency Index (SAIFI) by 14%.