Marianne McElroy is passionate about making critical utility services accessible and affordable, and she’s committed to helping individuals develop into the professionals that the industry needs. As the vice president of Customer Engagement Solutions at E Source, she leads a team of experts who specialize in delivering customer energy and experience solutions.

Prior to joining E Source, Marianne worked for a community action program and a utility for more than a decade. In these roles, she used continuous improvement principles and organizational change management best practices to improve customer value and decrease operational waste. Marianne holds a BA in Latin American studies from the University of Texas at Austin and a BS in economics from Oregon State University.

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From Alaskan wilderness guide to utility innovator: Three questions for Marianne McElroy

Sannie Sieper, Marianne McElroy
September 11, 2023

Fresh off a 10-year journey leading numerous customer experience, customer engagement, and utility modernization efforts at Eugene Water & Electric Board, Marianne McElroy has joined E Source to run the Customer Engagement Solutions research team. Learn more about Marianne!