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E Source Privacy Policy


Last modified: April 28, 2014

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

INFORMATION COLLECTION AND USE

When you register on the E Source website or for E Source events, we ask you to provide personal information such as your e-mail address, phone number, or postal address. You may sign up for e-mail newsletters or White Papers by providing your e-mail address and other contact information. We use this information to help us process your order, service your account, and respond to your inquiries. We may contact you with offers that we think are relevant to you, when there is a website problem, or other customer service–related issues.

INFORMATION SHARING AND DISCLOSURE

E Source does not sell, share, or rent personal information that we’ve collected about you on www.esource.com.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated and/or de-identified information about our users.

We may disclose personal information that we collect or that you provide as described in this privacy policy:

  • To our subsidiaries and affiliates;
  • To contractors, service providers, and other third parties we use to support our business;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users is among the assets transferred;
  • To fulfill the purpose for which you provide it;
  • For any other purpose disclosed by us when you provide the information; or
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of E Source, our customers or others.
HOW TO UNSUBSCRIBE

If you no longer want to receive e-mail communications from E Source, you may unsubscribe by clicking the “Unsubscribe” link at the bottom of every e-mail or by sending us an e-mail message. Please list which e-mail you no longer wish to receive in the subject line. That is, to stop receiving messages about the E Source Example Service, the subject line would be “Unsubscribe from Example Service.” If you would like to opt out of all E Source e-mails, please use the subject line “Unsubscribe from All E Source E-mail.”

COOKIES

The E Source website uses cookies to customize your experience. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard drive, making it possible for the website to remember who you are and what your preferences are. There are different types of cookies. A “session” cookie is erased from memory when a visitor’s browser closes. A “persistent” cookie expires based on a time set by the web server. Persistent cookies help websites identify specific visitors and their preferences when they return to a website.

Please note that disabling or blocking cookies for some services may affect your ability to use those services. If you wish to alter your cookie preferences, you must change your browser’s preferences to enable/keep, disable/block/restrict, or delete/remove cookies. For optimal use, we recommend enabling cookies.

Enabling cookies is handled by your browser’s security settings, which are specific to each browser and operating system. Please check with the company that created your browser if you need more information.

USAGE TRACKING

We monitor how you use our websites, including the search terms entered, pages visited, and documents viewed. If you’re a registered user, this information is stored with your registration information. It’s unique-number identifiable and is used solely to enable us to provide you with a personalized experience on our website.

These data may also be used by E Source, in the aggregate, to identify appropriate product offerings and subscription plans. Aggregated (not personally identifiable) forms of the data may also be used to help us target areas for future research and to identify new features and functions to develop for our website.

These data are also used by E Source member clients to help them understand how their subscriptions are being used by their employees. In this case, the information is personally identifiable to the specific client, not to an individual. However, we do not share passwords, e-mails between E Source and individuals, or browser history.

E SOURCE EVENTS

When you register for an E Source event, we may request additional information such as a credit card number and expiration date. This information is confidential and is never shared—it’s used for confirmation and billing purposes only. Also, when you register for an event, we may request additional information about your hotel, meal, and other travel preferences. This information is only used for the specific event.

When you register for an E Source event, we provide necessary information to the hotels and other facilities that are hosting the events. Those businesses are only allowed to use your personal information to provide services relevant to the event.

Attendee and company names may be provided on a list for everyone who registered for the event. Exhibitors and sponsors of E Source events are entitled to an attendee roster with names and basic contact information (address, phone number, and e-mail).

We do not share personal information about you outside of E Source unless the law requires it. To obtain more information about our privacy policy, e-mail Customer Service or call 1-800-ESOURCE (1-800-376-8723) between 9:00 a.m. and 5:00 p.m. MT, Monday through Friday.