E Source has been collecting information about demand-side management (DSM) program performance to answer powerful questions about the industry as a whole. We're addressing big-picture questions about our industry by taking a data-driven approach to industry analysis and benchmarking.
Having followed utility online customer service offerings, I was happy to see that this year’s entrants in the E Source Utility Ad Awards Contest included several campaigns aimed at increasing enrollment in paperless billing.
Whether you're a utility, large energy user, or manufacturer, we can help you advance your energy-efficiency goals with tools and insights for making better, more-informed, and faster business decisions. Get your staff up to speed quickly on industry best practices while avoiding the mistakes others have already made. Learn more...
E Source has answered over 24,000 energy-related inquiries from members.
Empowering You with Essential Data and Analysis
Use our industry benchmarking to validate your performance and get unbiased, actionable advice on energy efficiency and customer experience.