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Achievements in Utility Customer and Employee Experience: 2019 Winners
Lisa Schulte | January 8, 2020
After the Achievements in Utility Customer and Employee Experience session, ComEd's Arielle Resol talked about how the utility uses virtual reality modules for employee training and how the program helped increase employee satisfaction.
What Are the Best Practices for a Large C&I New-Service Application Process?
When setting up new services for large commercial and industrial (C&I) customers, key account managers should work to create the best possible customer experience. Learn about how to manage your large C&I new-service application process and keep your customers happy.
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