Most recent content on this topic
Business Customer Strategy of the Future
Business customers' needs are changing rapidly and utilities need to adapt. Join this web conference to learn how you can maintain a successful relationship with these critical customers.
Breaking Down Barriers to Innovation
E Source hosted over 160 utility innovators in Seattle, Washington, in early April for a conference focused on moving ideas into action. We got the chance to discuss common barriers to innovation and to collaborate with peers on how to overcome those barriers.
How Can Utilities Better Serve Up Energy-Efficiency Programs to Small Restaurant Owners?
Small and midsize business customers can be a particularly difficult group for utilities to engage. This graphical e-book shows that small restaurants trust their utility to inform them about energy-efficiency programs, but they almost equally trust their colleagues.
An Eye-Opening Customer-First Experience: E Design 2020 NextGen Workshop
In October 2017, we hosted 50 utility innovators for the E Design 2020 workshop. Learn about our three-day approach to stepping into the customers’ shoes through design thinking. For years, utilities have said “We need to become more customer-centric,” and design thinking can accomplish this goal.
Innovations in B2B Marketing & Communications
Business digital marketing and communications trends are on the move. Are you prepared to keep pace? Where can you jump ahead? Join us for this “Innovations in ...” web conference to get the skinny on trends from inside and outside the utility industry.
Small Business Direct-Install Programs
Learn more about the E Source Small Business Direct-Install Programs study.