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Most recent content on this topic

What’s your utility doing for customers, employees, and your community during COVID-19?

Joy Herbers | April 10, 2020

We’re tracking utilities’ responses to COVID-19. You’ve been doing a lot to communicate with, protect, and support your customers, employees, and community. You’re moving fast and we’re missing some admirable efforts. Add your goodwill to this public spreadsheet. And see what your peers are doing.

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Taking a Stance: How Carbon-Free Commitments Affect Your Brand and Your Business

Shelby Kuenzli | January 8, 2020

After her 2019 Forum session, we asked Idaho Power’s Melissa Thom a few questions about her presentation. She discussed how she manages her utility’s social media, including dealing with mixed opinions on carbon reductions and integrating customer feedback.

Report

E Source Forum 2019 speaker interviews

January 8, 2020

Did you miss the 2019 E Source Forum? Or did you go but missed a session or two? Watch these short video interviews of some of the Forum 2019 speakers to learn more about the technology, DSM, marketing, communications, CX, account management, and distributed energy topics they covered.

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What we cover

Customer experience transformation

Grid and asset optimization

Program innovation

Technology planning and implementation

How we deliver

Consulting

Data science

Research and advisory

Events and networking

Who we help

Electric and gas utilities

Water utilities

Cities

Utility partners

Who we are

About E Source

Careers and culture

In the news

Leadership

Speaking requests

Sustainability

Contact us

Blog



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