Most recent content on this topic
E Source Study Addresses Utility Adoption of Account Management Best Practices
Sannie Sieper | December 5, 2019
This press release announces the results of the 2019 E Source Account Management Assessment.
6 Must-Attend Sessions at This Year's E Source Forum
Jeff Stoermer | August 14, 2019
At the 2019 E Source Forum, we'll be hosting innovative sessions in six topical tracks that represent the most pressing subjects in today's energy industry: account management, customer experience, demand-side management, distributed energy resources, marketing and communications, and technology.
What are the best practices for a large C&I new-service application process?
Devin Fink | April 2, 2019
When setting up new services for large commercial and industrial (C&I) customers, key account managers should work to create the best possible customer experience. Learn about how to manage your large C&I new-service application process and keep your customers happy.
E Source answer
Essential Online Resources for Your Business Customers
Devin Fink | May 14, 2019
Looking for online resources for business customers? Does your business contact center staff need industry expertise? Is your marketing team looking for new ways to engage with commercial customers? Business Energy Advisor has you covered.
What do we need to know about working with RE100 customers?
Devin Fink | July 22, 2019
Companies that have committed to using 100% renewable energy by joining the RE100 present an exciting challenge for utility account reps. Learn how these important customers differ from a typical key account and what you need to know to help them meet their energy goals.
E Source answer
Innovation Showcase: Focus on Tangent Energy
Matthew Burks | November 14, 2018
Don't miss the next presentation in our Innovation Showcase series. This web conference is an opportunity to learn about Tangent Energy, which provides peak management technology and solutions for commercial and industrial customers.
Innovation Showcase: Focus on People Power
Matthew Burks | October 17, 2018
Don't miss the next presentation in our Innovation Showcase series. This web conference is an opportunity to learn about People Power, which has developed the world’s first Home Occupancy Status Microservice.
Innovation Showcase: Focus on Blue Pillar
Matthew Burks | August 22, 2018
The third presentation in the Innovation Showcase series of the E Source Utility Innovation Partners Program features the CEO of Blue Pillar. Don't miss this opportunity to learn how Blue Pillar is helping businesses become more energy efficient, resilient, and self-sufficient.
Assessing Your C&I Load-Defection Risk
Matthew Burks | March 1, 2018
Are you prepared to address the threat of load defection in your territory? Join us to learn why your commercial and industrial customers are weighing their energy options as well as how you can assess and quantify your risk before it's too late to do anything about it.
Account management transformation for SMUD: Consulting case study
Chad Garrett | March 2, 2021
E Source Consulting Solutions assisted SMUD with the reorganization of their account management team to better suit business customers' needs and establish a customer-focused approach to product and service delivery.