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Education and awareness

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  • Education and awareness

Most recent content on this topic

Customers Who View Their Utility as Supportive of Solar Energy Report Higher Satisfaction

Sarah Hutson, Rachel Cooper | December 7, 2016

Customers who see their utility as solar-supportive of solar energy are more likely to give their electric provider an excellent rating. You may ask yourself how this shakes out among various groups of residential customers. This infographic highlights attributes of those who give high ratings.

Report

Who’s your target paperless billing audience?

Keenan Samuelson, Cory Coggins | December 7, 2017

There are plenty of untapped customers who would be open to paperless billing, but how do you find the holdouts and more strategically target them to increase enrollments? Check out this infographic to learn more about the customers you're not targeting.

Report

Do Customers Understand Their Power Bill? Do They Care? What Utilities Need to Know

Bill LeBlanc | January 21, 2016

Learn how clearer bill communications and education around energy terminology can engage customers in energy usage.

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What we cover

Customer experience transformation

Demand response

Electric vehicles

Grid and asset optimization

Program innovation

Technology planning and implementation

How we deliver

Consulting

Data science

Research and advisory

Events and networking

Who we help

Electric and gas utilities

Water utilities

Cities

Utility partners

What we share

Blog

E News

In the news

Podcast

Speaking requests

Videos

Who we are

About E Source

Careers and culture

Leadership

Sustainability

Contact us



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