Most recent content on this topic
Customers Who View Their Utility as Supportive of Solar Energy Report Higher Satisfaction
Sarah Hutson, Rachel Cooper | December 7, 2016
Customers who see their utility as solar-supportive of solar energy are more likely to give their electric provider an excellent rating. You may ask yourself how this shakes out among various groups of residential customers. This infographic highlights attributes of those who give high ratings.
Who’s your target paperless billing audience?
Keenan Samuelson, Cory Coggins | December 7, 2017
There are plenty of untapped customers who would be open to paperless billing, but how do you find the holdouts and more strategically target them to increase enrollments? Check out this infographic to learn more about the customers you're not targeting.
Do Customers Understand Their Power Bill? Do They Care? What Utilities Need to Know
Bill LeBlanc | January 21, 2016
Learn how clearer bill communications and education around energy terminology can engage customers in energy usage.