How to Change Your Utility’s Culture

Advice from Transformational Change Expert Bob Tipton
By Keenan Samuelson
January 9, 2018

How to Change Your Utility’s Culture

At the 2017 E Source Forum, transformational change expert Bob Tipton from R S Tipton talked about how to start the process of shifting your organization’s focus to be more customer-centric. It all hinges on communication and employee engagement to change behavior. Watch his full presentation to get ideas and inspiration.

 

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