Laura Beausire works with E Source’s industry experts to write their research into reports. Before she joined E Source, Laura was a freelance contributor to a range of local, national, and international publications. She holds a BA in art history from the University of Wisconsin–Madison and an MA in art history with a certificate in museum studies from Boston University.

Content by this author

How mature is VOC in the utility sector?

Eryc Eyl, Heather Hilgenkamp, Laura Beausire
August 4, 2021

How do your voice-of-the-customer (VOC) management practices stack up against other utilities’ practices? Data from the E Source 2020 Customer Experience Survey reveal strengths and opportunities for improvement in managing VOC.

E Source OneInform’s data science puts predictive data to work for you

Laura Beausire
June 30, 2021

E Source OneInform data science services help unlock the power of data, providing the next step in the evolution of customer engagement for utility companies.

Introducing our new and improved DSM Insights and Measure Insights

Laura Beausire
October 7, 2020

We’ve rebuilt the powerful E Source DSM Insights and Measure Insights tools with simpler layouts and easier navigation so you can find the data you need faster than ever. Get a sneak peek at the features we’re most excited about!