NOTE: This event has already taken place. See below for recording and event description.

 

Journey mapping is one of the best tools to use to improve the customer experience, but it can be just as great for improving the employee experience. In this quick 30 minute webinar, we’ll explore how you can use journey mapping to improve the employee experience.

You’ll learn:

  • How journey mapping an employee experience can result in positive employee outcomes
  • Which employee journeys are worth addressing with journey mapping
  • Why you should tackle the employee experience
  • How the E Source JourneyHub platform is equipped to set you up for journey-mapping successes

Speakers:

Jeffrey Daigle, Associate Director, Customer Experience, E Source
Eryc Eyl, Lead Analyst, Customer Experience, E Source

For more information about attending this event, please email us or call 1-800-ESOURCE (1-800-376-8723).​