From 2013 to 2015, the Independent Electricity System Operator (IESO) in Ontario, Canada, offered a successful energy-efficiency and education program to First Nations and Métis communities, known as the Aboriginal Conservation Program (ACP). In 2017, program manager Katie Fotheringham spoke to E Source Forum attendees about the challenges the IESO faced when implementing the program and the strategies the organization employed to achieve over 8 gigawatt-hours in verified net savings. The key to connecting with these hard-to-reach populations, according to Fotheringham, is to build trust and get community buy-in.


Contributing Authors

Senior Analyst, Customer Energy Solutions

Jordan Tobey is an analyst on the Customer Energy Solutions team at E Source. She works with utilities to provide research and analysis on trade...