Chase Berenson is an expert in business process development and organizational change management. His expertise includes business process assessment, audit, and design; policy and fee redesign; staffing plan development; and training program development. He strongly believes that even when the hardware and software are a perfect fit for a utility, the secret of success still lies in the people who make up the organization. By planning for and managing change, utilities will maximize their success in technology implementations. Chase holds a BA in urban studies from Vassar College and an MBA from Louisiana State University.
Chase Berenson
Senior Consultant, Technology Planning and Implementation Consulting
Topical expertise
Internal communications
Processes
Strategy
Content by this author
Getting started and making progress on your smart city journey
November 30, 2021
When it comes to rolling out a smart city program, cities should focus their investments on the technologies best suited to solve their specific challenges. This ensures you get the best return on investment. But where do you begin the smart city journey?