Welcome to the E Source blog! Our staff will share insights and observations about life at E Source, our events, our research, and other fun stuff.
Creating a CX Culture Is a Marathon, Not a Sprint
Your Prescription for Content Strategy
Creating content for content’s sake is not enough to drive customer behavior. E Source has a prescription to help cure some of your utility's communications-related maladies: content strategy. With a simple exercise, we can get you started with a core content strategy statement.