Welcome to the E Source blog! Our staff will share insights and observations about life at E Source, our events, our research, and other fun stuff.
What I Learned About Demand Response on My Summer Vacation
I've learned a lot about demand response (DR) from my time at E Source, and we've got plenty to teach you too! Join us at the annual E Source Forum to learn more about DR from experts at Pacific Gas and Electric Co., Con Edison, KCP&L, and Navigant.
Omnichannel Omniscience at the E Source Forum
Utilities are prioritizing initiatives to enhance the customer experience (CX). A well-planned omnichannel strategy that meets customers' needs for consistency, preferences, seamlessness, and integration can help utilities realize their CX improvement goals. Learn more at this year's E Source Forum.
There’s a Heat Pump for That!
For the first time in years, heating and cooling doesn’t dominate home energy consumption. I like to think heat pumps are playing a large part in this trend. Come to the "Pump Up the Heat" session at the 2016 E Source Forum to learn about the latest innovations in heat pump technology.
Two Ways to Get Your Technology Fix
Jonesing for some tech talk? Learn about some of our favorite new technologies and trends we're tracking by tuning in to our August Tech Roundup web conference and joining our technology roundtables session at the 2016 E Source Forum this fall. You'll get your tech fix and meet your tribe!
Bring da Noise, Bring da Funk: Lessons from Global Retail Energy Markets
Whether we’re talking creative rate design and promotion, business model exploration, rewards programs, or just zany advertising, retail players have helped push the envelope in the energy conversation—and regulated utilities can reap the benefits! Learn how at the 2016 E Source Forum.
Transforming Utility Culture: Improving Safety, Customer Experience and Innovation
If you Google “how to transform company culture,” you’ll get nearly 4 million results. A shocking number of those are “4 steps,” “5 tips,” or “10 principles” of culture change. But is it really that simple? Find out at an informative, challenging, and inspiring E Source Forum session.