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How 50 Utilities Are Using Social Media
Tuesday May 1, 2012
Join us to hear the latest from our 2012 Utility Social Media Survey, the most comprehensive in our industry. Find out how 50 top utilities are addressing social media budgets, staffing, return on investment, goals, reporting, and other critical issues. We’ll also explore who is doing what and why. ...
Content type: Web Conference
Customer Experience Management: 2012 Survey Results
Thursday March 15, 2012
Based on the results of a recent E Source survey, we’ll give you the latest on the current state of customer experience management in the utility industry. Come learn who’s doing what and how it’s being done.
Content type: Web Conference
Utility 2010 Social Media Midyear Review
And Summary of the E Source 2010 Utility Social Media Survey
Tuesday July 20, 2010
Join us to get a snapshot of who’s doing what with social media in the utility space. We’ll review key social media learnings, insights, and strategies from our spring social media conference and share results from a recent national social media survey.
Content type: Web Conference
How to Make My E Source Work for You
Tuesday May 18, 2010
Find out how to get more from your E Source membership with My E Source. You’ll learn about time-saving tools and how to stay up-to-date on the most recent E Source research and analysis.
Content type: Web Conference
Utility Intranet Best Practices
Tuesday March 2, 2010
Ever wonder what other companies’ intranets look like? Here’s your chance to find out in this “look and see” web conference! Join us to hear best practices from utility intranet managers on how the intranet is used to engage employees, enhance employee productivity, and reinforce corporate messages. ...
Content type: Web Conference
Smart Grid Data Privacy
Perceptions, Fear, Responsibility, and Trust
Thursday December 10, 2009
Dealing with data privacy and network security has become a key issue when implementing smart grid and advanced metering infrastructure. Join us to learn from experts in the field on how you can work with your customers to ensure that their privacy and security are protected.
Content type: Web Conference
Social Media Strategy Case Study: Qwest Communications
An Insider's Tour of How Qwest Entered the Social Media Game
Thursday November 19, 2009
Qwest Communications represents an interesting and important case study for utility social media strategy and implementation. Brand management and the uncharted waters of social media customer care interactions were top of mind as Qwest stepped into the digital social media space.
Content type: Web Conference
Fundamentals of Social Media Strategy
Web Conference
Thursday September 10, 2009
Get an in-depth look at social media and why it can no longer be ignored! You’ll learn specific, strategic guidance and see case studies from both inside and outside the utility industry.
Content type: Web Conference
How E Source Tweets with Twitter
Web Conference
Tuesday August 11, 2009
Find out how E Source is using Twitter and what lessons we have learned in getting started. Plus, you’ll learn how to decode tweets and see what some utilities are doing in the Twitterverse.
Content type: Web Conference
How New Media Are Changing the Way You Need to Communicate
Web Conference
Thursday May 28, 2009
Find out why your communications strategy must include “new media” technologies if you are looking to engage customers.
Content type: Web Conference
Getting Smart About Smart Grid Stimulus Money
Wednesday March 18, 2009
The rules for how to get some of the $4.2 billion of stimulus money allocated for smart-grid projects are still being defined, but the clock is ticking. Join us to hear how to accelerate your program so you’re ready when the rules come out.
Content type: Web Conference
American Recovery and Reinvestment Act of 2009: How Its Provisions Affect Utilities
Web Conference
Thursday March 12, 2009
The newly signed American Recovery and Reinvestment Act allocates over $41 billion to energy-related provisions, including renewable energy production and energy-efficiency measures for public buildings. Join us to learn how this legislation could affect you and your utility.
Content type: Web Conference
Energy Improvement and Extension Act of 2008: Summary of Key Energy-Efficiency Measures
Web Conference
Thursday November 13, 2008
What does this legislation mean to you? Find out how to leverage the energy-specific provisions for your utility and business operations planning as well as in efficiency program incentives.
Content type: Web Conference
E Source on the Energy Independence and Security Act of 2007
Web Conference
Wednesday January 23, 2008
The Energy Independence and Security Act of 2007 was signed into law in December 2007. It has implications for building efficiency, equipment standards, utility demand-response and energy-efficiency programs, vehicles, biofuels, and small businesses.
Content type: Web Conference
Web Conference (14)