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How to Make My E Source Work for You
Tuesday May 18, 2010
Find out how to get more from your E Source membership with My E Source. You’ll learn about time-saving tools and how to stay up-to-date on the most recent E Source research and analysis.
Content type: Web Conference
Let’s Get Social: Marketing and Social Media for Utilities
April 6-8, 2010
Learn how to “get social” with your energy customers. Find out how to increase the marketing and communications effectiveness of your DSM, renewables, and other marketing initiatives using social marketing and social media.
Content type: Utility Marketing Conference
Business Customer Credit and Collections in Hard Times
Wednesday January 27, 2010
Current economic conditions are increasingly driving business customers to financial delinquency and bankruptcy. How can utilities help their business customers during these tough times? Join us to learn more about these economic trends and hear what Pacificorp has done to reduce write-offs.
Content type: Web Conference
2009 Account Management Assessment
Key Findings
Wednesday December 16, 2009
The wait is over! Join us to learn the key findings from the 2009 E Source Account Management Assessment. Discover business account management best practices and areas for improvement, and hear from the three highest-scoring utilities.
Content type: Web Conference
Smart Grid Data Privacy
Perceptions, Fear, Responsibility, and Trust
Thursday December 10, 2009
Dealing with data privacy and network security has become a key issue when implementing smart grid and advanced metering infrastructure. Join us to learn from experts in the field on how you can work with your customers to ensure that their privacy and security are protected.
Content type: Web Conference
Fundamentals of Social Media Strategy
Web Conference
Thursday September 10, 2009
Get an in-depth look at social media and why it can no longer be ignored! You’ll learn specific, strategic guidance and see case studies from both inside and outside the utility industry.
Content type: Web Conference
Climate Change—What Account Managers Need to Know
Web Conference
Wednesday September 9, 2009
Learn how to inform your key business customers about upcoming policy changes, greenhouse gas inventories, and mandatory emissions reporting. Find the tools to prepare a greenhouse gas inventory and options such as buying renewable energy credits or offsets and joining a voluntary climate program.
Content type: Web Conference
Popular Questions on Serving Business Customers
Wednesday August 19, 2009
Get answers to a variety of pressing questions about serving business customers. We’ll cover the hottest topics, including what businesses want on the web, small and midsize business segmentation, data center energy efficiency, business opportunities in the stimulus package, and more.
Content type: Web Conference
How E Source Tweets with Twitter
Web Conference
Tuesday August 11, 2009
Find out how E Source is using Twitter and what lessons we have learned in getting started. Plus, you’ll learn how to decode tweets and see what some utilities are doing in the Twitterverse.
Content type: Web Conference
50 Homes in One: Multifamily Efficiency Programs
Web Conference
Wednesday July 8, 2009
How do you engage multifamily properties in your energy-efficiency programs? There are significant savings to be had, but when landlords aren’t responsible for tenants’ energy bills and tenants don’t own the property, who do you convince to make the investment?
Content type: Web Conference
Gas and Electricity Price Outlook
Web Conference
Wednesday May 27, 2009
Get the outlook on what’s happening with energy prices. Find out what’s in store for the rest of 2009 and why natural gas prices could begin to increase later this year.
Content type: Web Conference
Two New Tools to Help You and Your Business Customers
Thursday May 7, 2009
Get actionable data you can use to improve business customer satisfaction and account management effectiveness. Find out about two new E Source tools that will help you determine whether you are meeting the needs of your business customers.
Content type: Web Conference
Improving Your SMB Customer Satisfaction
Web Conference
Wednesday April 15, 2009
Find out what makes your small and midsize business customers tick while learning how to avoid ticking them off! Get the inside scoop on the 2009 J.D. Power and Associates customer satisfaction studies.
Content type: Web Conference
Keep Your Customers Close but Your Trade Allies Closer
Wednesday March 25, 2009
Learn best practices for partnering with trade allies to promote energy efficiency to businesses and find out how to make your programs more responsive to their needs using emerging technologies.
Content type: Web Conference
Getting Smart About Smart Grid Stimulus Money
Wednesday March 18, 2009
The rules for how to get some of the $4.2 billion of stimulus money allocated for smart-grid projects are still being defined, but the clock is ticking. Join us to hear how to accelerate your program so you’re ready when the rules come out.
Content type: Web Conference
American Recovery and Reinvestment Act of 2009: How Its Provisions Affect Utilities
Web Conference
Thursday March 12, 2009
The newly signed American Recovery and Reinvestment Act allocates over $41 billion to energy-related provisions, including renewable energy production and energy-efficiency measures for public buildings. Join us to learn how this legislation could affect you and your utility.
Content type: Web Conference
Energy-Efficiency Opportunities in Commercial Kitchens
Web Conference
Thursday March 5, 2009
Discover efficiency opportunities for commercial kitchens, the biggest energy consumers per square foot of all commercial buildings, including specific technologies and operations and maintenance measures.
Content type: Web Conference
Marketing Lighting Retrofits to Small and Midsize Commercial Customers
Thursday December 4, 2008
Commercial customers have exacting needs and pressing concerns for lighting their facilities. The business impacts of lighting—on productivity or sales, for example—are often of equal or greater concern than the direct financial savings. We discuss different approaches taken by utilities ...
Content type: Web Conference
Cap-and-Trade Policies: How Will They Affect RECs and Sales of Voluntary Carbon Offsets?
Web Conference
Tuesday December 2, 2008
Three regional greenhouse gas (GHG) cap-and-trade programs will cover 23 U.S. states and five Canadian provinces by 2012. In addition, U.S. federal GHG legislation is likely to be enacted in 2009 or 2010. What affect will these programs have on markets for voluntary carbon offsets?
Content type: Web Conference
Energy Improvement and Extension Act of 2008: Summary of Key Energy-Efficiency Measures
Web Conference
Thursday November 13, 2008
What does this legislation mean to you? Find out how to leverage the energy-specific provisions for your utility and business operations planning as well as in efficiency program incentives.
Content type: Web Conference
New Developments in Gas Demand-Side Management
Web Conference
Thursday October 9, 2008
In this web conference, we cover the regulatory trends that are shaping gas demand-side management programs today and explain some of the leading programs in the country.
Content type: Web Conference
Small Commercial Market Segmentation
Tuesday September 9, 2008
Achieving high program participation and customer satisfaction among small commercial customers requires an individualized approach to serving customers and addressing their business needs. A number of approaches to segmenting the commercial sector have been successfully tried by utilities.
Content type: Web Conference
Local Government Partnerships and DSM: Extending the Community
Web Conference
Tuesday April 22, 2008
Local governments can be a valuable conduit for mobilizing communities around utility demand-side management programs. This web conference explores some innovative and tested approaches to contacting and marketing energy-efficiency concepts and technologies to local governments.
Content type: Web Conference
Myth-Busting for Small Businesses: Why Energy Information Gets Some Wires Crossed
Wednesday March 26, 2008
Information is power—false information, on the other hand, can lead to poor choices. True or false: Leaving fluorescent lights on uses less energy than turning them off? Cool roofs are always a good choice? Surge protectors reduce energy use?
Content type: Web Conference
E Source on the Energy Independence and Security Act of 2007
Web Conference
Wednesday January 23, 2008
The Energy Independence and Security Act of 2007 was signed into law in December 2007. It has implications for building efficiency, equipment standards, utility demand-response and energy-efficiency programs, vehicles, biofuels, and small businesses.
Content type: Web Conference
RECuiem: A Renewable Energy Certificates Primer
Thursday July 19, 2007
This web conference provides an overview of renewable energy certificates (RECs) as well as relevant pricing issues and their relationship to carbon offsets. We also address the who and how of finding an appropriate partner for utilities wishing to pursue a REC initiative.
Content type: Web Conference
The Green Hedge: Revolutionizing Utility Green Pricing Programs with Fixed-Price Offerings
Tuesday June 12, 2007
Renewable energy has a unique feature among energy sources: inherent price stability. This web conference describes hedge products and why they might signal a new wave of interest in green pricing.
Content type: Web Conference
Improving Your Customer's Utility Experience
Wednesday April 25, 2007
Your mass-market customer's experience with his or her utility is composed of two different but equally rich data sets: objective functional elements and subjective emotional elements.
Content type: Web Conference
Using Market Segmentation to Improve Marketing Effectiveness
Wednesday November 15, 2006
Experts in market segmentation discuss the approaches utilities are using to improve overall marketing effectiveness for products and services--in particular for demand-side management programs.
Content type: Web Conference
Energy Managers Speak Their Minds
Wednesday September 20, 2006
Content type: Web Conference
