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How to Choose the Optimal DSM Tracking System
Thursday February 2, 2012
Get the inside scoop from utilities that have developed demand-side management tracking systems. Join us to learn how to select the proper system and integrate it with existing software, as well as other key factors your utility should consider.

Content type: Web Conference

Customer Experience Management for Utilities
February 2-3, 2012
Speaker: Maureen Russolo
Sponsor: Conferences Connect Facility: Bahia Mar Beach Resort & Yachting Center Location: Fort Lauderdale, Florida

Content type: Speaking Engagement

10th Annual Billing for Utilities
January 31 - February 1, 2012
Speaker: Rich Goodwin
Sponsor: EUCI Facility: Hyatt Regency Houston Location: Houston, TX

Content type: Speaking Engagement

Web Self-Service for Utilities: A New Generation
January 30-31, 2012
Speaker: Stephanie Spalding
Sponsor: EUCI Facility: Hyatt Regency Houston Location: Houston, TX

Content type: Speaking Engagement

Social Media for Utilities
January 30-31, 2012
Speaker: Matthew Burks
Sponsor: Conferences Connect Location: Fort Lauderdale, FL

Content type: Speaking Engagement

Office Plug Loads: Energy Use and Savings Opportunities
A Web Conference from the California Energy Commission PIER Program
Thursday January 26, 2012
Plug loads are the fastest growing energy use in offices, and a larger and larger portion of total building energy use. Join us to learn about the energy use of commercial office plug loads and the savings opportunities resulting from research by Ecova and New Buildings Institute.

Content type: Web Conference

Tech Roundup—January 2012
Wednesday January 25, 2012
Discover the most exciting demand-side management technology developments of the past six months, and gain insights into commercially available technologies with great potential but slow market uptake. Our tech team will present independent analyses of technologies that could benefit your customers.

Content type: Web Conference

MN & WI Marketing, Member Services & Communications
January 19-20, 2012
Speaker: Matthew Burks
Sponsor: National Rural Electric Cooperative Association Facility: Best Western Kelly Inn Location: St. Cloud, MN

Content type: Speaking Engagement

Best Practices for Business Customer Satisfaction
Thursday December 15, 2011
Develop your strategy for improving business customer satisfaction using evidence-based best practices. Join us as we highlight case studies from utilities that have put these practices into action and share key findings from 2011 E Source market research.

Content type: Web Conference

E Source Energy Price Update for 2011 Year-End
Wednesday December 14, 2011
Get an overview of natural gas and electric power supply, demand, and pricing dynamics; hear our projections for wholesale and retail markets for winter 2011; and learn about how weather, production economics, liquefied natural gas, and macroeconomic factors drive prices.

Content type: Web Conference

Harnessing The SmartPhone Revolution
Wednesday December 14, 2011
Speaker: Rich Goodwin
Sponsor: iFactor Location: Web Conference

Content type: Speaking Engagement

Up on the Rooftop: Updating HVAC Rooftop Unit Performance
A Web Conference from the California Energy Commission PIER Program
Tuesday December 13, 2011
Join us to learn about the latest research and policy initiatives on advanced controls and performance monitoring, including fault detection and diagnostics and advanced technologies for commercial building rooftop units.

Content type: Web Conference

The Marketing of Energy Efficiency: Social Media, Online Education, and Communicating with Utilities
Tuesday December 6, 2011
Speaker: Matthew Burks
Sponsor: Midwest Energy Efficiency Alliance Location: Web Conference

Content type: Speaking Engagement

How to Deliver a World-Class IT Efficiency Program
Monday December 5, 2011
Join us for this master class on designing and implementing a best-in-class IT efficiency program. Industry experts will share insights on best-bet technologies and explain how to create or transform your program in a phased three-year approach.

Content type: Web Conference

2011 Demand-Response Season in Review and Future Outlook
Thursday December 1, 2011
Find out what the current trends are for utility-sponsored demand-response (DR) programs and learn about possible future directions for the market, including Auto-DR. Baltimore Gas and Electric will share lessons learned from its PeakRewards program after the 2011 summer heat wave.

Content type: Web Conference

Developing Energy-Efficient Communities
The Chula Vista Case Study
Friday November 11, 2011
Join us to find out how to drive significant reductions in communitywide energy consumption by using efficient urban design, building technologies, and development practices.

Content type: Web Conference

2011 ENERGY STAR Products Partner Meeting
November 7-10, 2011
Speaker: Essie Snell
Sponsor: US Environmental Protection Agency and US Department of Energy Facility: The Westin Charlotte Location: Charlotte, North Carolina

Content type: Speaking Engagement

E Source Energy Price Update for Winter 2011
Friday October 21, 2011
Get an overview of natural gas and electric power supply, demand, and pricing dynamics; hear our projections for wholesale and retail markets for winter 2011; and learn about how weather, production economics, liquefied natural gas, and macroeconomic factors drive prices.

Content type: Web Conference

Gaining Customer Trust
Wednesday October 5, 2011
Could lack of trust be the reason your customers don’t listen to your communications? Join us to find out how to gain customer confidence and build trust.

Content type: Web Conference

Advanced Facilities Management and Engineering Conference
October 5-6, 2011
Speaker: Essie Snell, Mary Horsey
Sponsor: Association for Facilities Engineering Facility: Denver Merchandise Mart Expo Hall Location: Denver, Colorado

Content type: Speaking Engagement

New Energy and Water Savings Technologies
Tuesday September 27, 2011
Speaker: Jay Stein, Lee Hamilton
Sponsor: Colorado Springs Utilities Facility: Leon Young Service Center Location: Colorado Springs, Colorado

Content type: Speaking Engagement

Fall 2011 E Source Intelligent Grid Roundtable
Tuesday September 20, 2011
September 20, 2011, in Denver, Colorado How Smart Grid Redefines Utility Customer Relationships Join smart grid leaders from across North America in Denver, Colorado, to discuss the most pressing issues of 2011 including how to build visible value for customers and ...

Content type: Intelligent Grid Roundtable

Fall 2011 E Source Contact Center Roundtable
Monday September 19, 2011
Join customer service leaders from across North America, to discuss the most pressing issues of 2011. The Contact Center Roundtable is being held in conjunction with the 24th Annual E Source Forum so you’ll get more content and more networking opportunities, but only have to travel to one ...

Content type: Contact Center Roundtable

7th Annual E Source Account Management Summit
Monday September 19, 2011
Join utility account managers and account management supervisors from across North America in Denver, Colorado, to meet and share best practices. The Account Management Summit is being held in conjunction with the 24th Annual E Source Forum.

Content type: Account Management Summit

Fall 2011 E Source Utility Marketing Executive Council
Monday September 19, 2011
Make plans to attend this exclusive gathering of invited utility marketing leaders where you can share best practices, effective techniques, common problems, and possible solutions with residential and business peers from across the U.S. and Canada. Through facilitated discussions held during this intensive ...

Content type: Utility Marketing Conference, Utility Marketing Executive Council

Fall 2011 E Source DSM Executive Council
Monday September 19, 2011
This roundtable is part of the semiannual series of valuable meetings of demand-side management (DSM) program leaders who participate in the E Source Efficiency & Demand-Response Programs Service.

Content type: DSM Executive Council

24th Annual E Source Forum
Advancing Energy Efficiency and Utility Customer Relationships
September 18-22, 2011
Make plans to join us for the 2011 E Source Forum. The Forum brings together more than 300 representatives from utilities and other energy service providers as well as government representatives and others involved in improving and redefining how energy is delivered, purchased, and used.

Content type: Forum

A Review of 2010 DSM Results and Tactics Used to Meet Goals
Wednesday August 31, 2011
Join us for an unprecedented look at which demand-side management (DSM) programs and strategies are realizing savings. We’ll debut original research benchmarking 2010 DSM savings for electric and natural gas utilities and highlight utility DSM achievements and expenditures.

Content type: Web Conference

Awesome Business Ads
Tuesday August 30, 2011
Utilities are creating innovative advertising campaigns to target specific business customer segments in various and unique ways. Learn about business advertising trends and hear from other North American utilities about the strategy, implementation, and results of successful campaigns.

Content type: Web Conference

Making SMB Direct-Installation Programs More Cost-Effective
Thursday August 25, 2011
Discover how to design and market small and midsize business (SMB) direct-installation programs that deliver cost-effective energy savings. New York State Electric and Gas (NYSEG) and EnerPath will share lessons learned from their programs and how they achieved impressive results.

Content type: Web Conference