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Topic: Customer satisfaction & loyalty

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Tammy McLeod Drinks Her Own Kool-Aid: A Conversation with APS' Award-Winning CCO

July 31, 2012

E Source spoke with Tammy McLeod, APS’ nationally recognized chief customer officer. Tammy’s sophisticated and nuanced perspective is built on decades of experience and provides invaluable strategic and tactical insights for any utility interested in building a customer-focused organization.

Content type: Interview | Document ID: ECM-INT-7-12-McLeod | Author: Maureen Russolo, Florence Connally

PowerWalking 2011: Man on the Street Energy Interviews

September 20, 2011

The latest installment in our series of PowerWalking videos.

Content type: Powerwalking | Document ID: PW-2011 | Author: Bill LeBlanc

Military Bases

February 1, 2011

To support the U.S. Department of Defense’s energy initiatives, military bases must become model examples of energy use metering and monitoring, education and awareness, and incentivizing for efficiency and conservation measures.

Content type: Sector Snapshot | Document ID: BAM-S-5 | Author: Craig Potter, Gwen Farnsworth, Bryan Jungers

PowerWalking 2009: Man on the Street Energy Interviews

September 22, 2009

What do people really know about energy and electricity? Not much. We hit the streets asking questions such as: What do you do to save energy? What is a kilowatt? How much does a pound of carbon dioxide weigh? The answers are interesting and funny.

Content type: Powerwalking | Document ID: PW-2009 | Author: Bill LeBlanc

PowerWalking 2007: Man on the Street Energy Interviews

September 18, 2007

For the third installment of the PowerWalking series, we travel to the popular tourist cities of Chicago and Washington, DC, where we find people to talk to from all over North America. Everyone seems to want to talk about energy and the environment in 2007, but sometimes what they believe is true can ...

Content type: Powerwalking | Document ID: PW-2007 | Author: Bill LeBlanc

PowerWalking 2006: Man on the Street Energy Interviews

September 19, 2006

The second installment of the PowerWalking series, from the streets of Denver and Boulder, Colorado.

Content type: Powerwalking | Document ID: PW-2006 | Author: Bill LeBlanc

PowerWalking 2002: Man on the Street Energy Interviews

September 24, 2002

This was the debut and world premier of the E Source PowerWalking Series. Includes the "Enron Song."

Content type: Powerwalking | Document ID: PW-2002 | Author: Bill LeBlanc

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