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NEW!

Creating Your Customer Experience Framework

May 16, 2013

May 2013 issue of the E Source Customer Experience newsletter.

Content type: Service E-mail | Document ID: CES-SE-2013-05

NEW!

BEA: New Content Published, New Functionality Coming

May 15, 2013

May 2013 issue of the E Source Business Energy Advisor newsletter.

Content type: Service E-mail | Document ID: BEA-SE-2013-05

NEW!

Developing Your Marketing Plan

May 14, 2013

May 2013 issue of the E Source Residential Market Service newsletter.

Content type: Service E-mail | Document ID: RES-SE-5-13

NEW!

Is It Time for Marketing to Look in the Mirror?

Chasing Our Tails, Peeking Out the Window, and Soul-Searching

May 13, 2013

I’m the newest E Source team member, and I’m writing this blog on my ninth day on the job. I'm a research practice director who helps serve our members with their customer experience and marketing needs. I was selected for the position because I bring experience from outside the utility industry. ...

Content type: E Source Blog | Document ID: ES-Blog-5-13-13-Marketing-Mirror | Author: Peter Haid - Research Practice Director, Customer Experience & Marketing

NEW!

Best Practices for Stakeholder Relations with DSM Activities

May 13, 2013

At the most recent DSM Executive Council meeting, we discussed the topic of gathering stakeholder input for DSM activities. The consensus was that DSM executives value input from participants in the stakeholder process because up-front input and consensus can accelerate regulatory approvals.

Content type: E Source Blog | Document ID: ES-Blog-5-13-13-DSM-Stakeholder-Relations | Author: Rachel Reiss Buckley - Research Practice Director, DSM

NEW!

Nest and DR, Latest EV Analysis, Black Boxes, and More

May 7, 2013

May 2013 issue of E Source Tech News.

Content type: Service E-mail | Document ID: TAS-TN-5-13

NEW!

Capture Smart Thermostats for Demand Response While People Care About Them

April 30, 2013

Learn how to leverage a recent resurgence in customer interest in smart thermostats for energy savings and demand response.

Content type: E NEWS | Document ID: ENews-4-13 | Author: Rachel Reiss Buckley

Drinking from the Fire Hose Never Tasted So Good

Wrapping Up the 2013 Energy Managers' Roundtable

April 29, 2013

It’s been a wild week at the E Source Energy Managers’ Roundtable. From building energy analytics and information technologies to deep energy retrofits and behavior-change strategies, we covered a lot of ground in just a few short days.

Content type: E Source Blog | Document ID: ES-Blog-4-29-13-EMR-Day3 | Author: Bryan Jungers - Research Manager

Energy Policy in Washington Is Even Worse Than You Think

April 29, 2013

Energy policy in Washington: “It’s even worse than you think.” Those are the words former Governor Bill Ritter (D-Colorado) spoke to a group of energy professionals on Wednesday, April 24, to kick off the 20th Annual E Source Energy Managers’ Roundtable.

Content type: E Source Blog | Document ID: ES-Blog-4-29-13-EMR-Ritter | Author: Kate Drexler - Research Manager

Balancing Perspectives: A Roundtable Discussion with Xcel Energy and Energy Managers

April 26, 2013

Here at E Source, I often think of ourselves as being at the forest’s edge. We serve multiple business types in the large-scale energy services space. Even though we get deep amid the trees with our customers, we always try to balance those forest and trees perspectives.

Content type: E Source Blog | Document ID: ES-Blog-4-26-13-EMR-Xcel | Author: Kevin Vranes - Director of E Source Energy Management Services

Day Two of the 2013 Energy Managers’ Roundtable

April 26, 2013

With great weather (despite the snow still on the ground), a room full of some of the top energy managers in the country, and sessions packed full of fascinating content, it was another fantastic day at the 2013 E Source Energy Managers’ Roundtable.

Content type: E Source Blog | Document ID: ES-Blog-4-26-13-EMR-Day2 | Author: Essie Snell - Senior Research Associate

The Best Utility Brands of 2013

April 25, 2013

E Source would like to congratulate the top-ranked 2013 US electric utility brands. It’s an impressive group again this year, with several new utilities jumping up into top slots.

Content type: E Source Blog | Document ID: ES-Blog-4-25-13-UtilityBrands | Author: Matthew Burks - Associate Director of E Source Customer Experience Services

It’s Performance Review Time. How Many KWhs Did You Save?

Impressions from Day One of the 2013 Energy Managers' Roundtable

April 25, 2013

I go to work every day with high aspirations of changing the world via energy efficiency, cultivating meaningful relationships with our members, checking off everything on my overzealous do-to list, and getting my inbox emptied out.

Content type: E Source Blog | Document ID: ES-Blog-4-26-13-EMR-Performance-Goals | Author: Andrea Salazar - Senior Research Associate

Results from the Utility Marketing Conference

April 18, 2013

April 2013 issue of the E Source Business Market newsletter.

Content type: Service E-mail | Document ID: BMS_SE_4-18-13

Customer Experience Conference at a Glance

April 18, 2013

April 2013 issue of the E Source Customer Experience newsletter.

Content type: Service E-mail | Document ID: CES_SE_4-18-13

New Tool for Energy Managers

April 16, 2013

April 2013 issue of the E Source Energy Managers' Network newsletter.

Content type: Service E-mail | Document ID: EMN_SE_4-16-13

Residential Behavioral Vendors & Savings, Community Solar, and more!

April 16, 2013

April 2013 issue of the E Source Efficiency Services newsletter.

Content type: Service E-mail | Document ID: EDRP_SE_4-16-13

Are You Wasting Money on Marketing?

April 15, 2013

April 2013 issue of the E Source Residential Market Service newsletter.

Content type: Service E-mail | Document ID: RES_SE_4-9-13

Taking the Pain Out of Finding the Most Energy-Efficient Products

April 11, 2013

Learn how a new online resource can help you find the most energy-efficient technologies on the market.

Content type: Bottom Line | Document ID: BottomLine-4-13 | Author: Mary Horsey

Day Two of the 2013 Utility Marketing Conference: The Power of Partnerships and Emotional Connection

April 8, 2013

We hit the ground running for day two of the 5th Annual Utility Marketing Conference.(Be sure you read the recap from day 1 of the event). I hope you’re ready for this!

Content type: E Source Blog | Document ID: ES-Blog-4-8-13-UMC | Author: Lindsey Sajban - Marketing Assistant

The Digital Magnificent Seven

Notes from an E Source Utility Customer Experience Conference Session

April 5, 2013

We had a wonderful session on building an e-channel strategy in the absence of a customer experience strategy at the Utility Customer Experience Conference this week!

Content type: E Source Blog | Document ID: ES-Blog-4-5-13-UCEC | Author: Haley Kaiser - Research Analyst

Day One of the 2013 Utility Marketing Conference: Making Waves with Residential Marketing

April 4, 2013

We’re here in sunny San Diego for the 5th Annual E Source Utility Marketing Conference. Here’s a rundown of all the sessions from the residential track of day one.

Content type: E Source Blog | Document ID: ES-Blog-4-4-13-UMC | Author: Lindsey Sajban - Marketing Assistant

Emerging Tech Database Launch, Plus Info on Data Centers and Gas Tech

April 2, 2013

April 2013 issue of E Source Tech News.

Content type: Service E-mail, Tech News | Document ID: TAS-TN-4-13

Efficiency Is a Tiebreaker

March 29, 2013

Efficiency can serve as a tiebreaker for consumers who’re choosing between two products that are alike in every other way.

Content type: E Source Blog | Document ID: ES-Blog-3-29-13-NEEA | Author: Kate Drexler - Research Manager

Creative Marketing Partnerships

March 29, 2013

March 2013 issue of the E Source Business Market newsletter.

Content type: Service E-mail | Document ID: BMS_SE_3-29-13

What Do Swimsuits and Demand-Side Management Have in Common?

March 29, 2013

The days are getting progressively longer and warmer; the snow is melting and the first signs of spring are budding here in Colorado. For me, all these signs are indicative of two things: Swimsuit season will soon be upon us and utilities will be releasing the results of their 2012 DSM programs.

Content type: E Source Blog | Document ID: ES-Blog-3-29-13-Swimsuits | Author: Melanie Wemple - Senior Research Associate

E Source Moves Toward a Sustainable Future

March 28, 2013

Responsible companies find ways to create a positive impact on their employees, their stakeholders, the community, the environment, and of course the bottom line.

Content type: E Source Blog | Document ID: ES-Blog-3-27-13-BCorp | Author: Justin Rickard - Research Manager

Utility Brand Experience and the CE Conference

March 26, 2013

March 2013 issue of the E Source Customer Experience newsletter.

Content type: Service E-mail | Document ID: CES_SE_3-26-13

Are Utilities Wasting Money on Marketing?

New Report Series on How to Calculate the ROI of Marketing

March 26, 2013

We often hear from utility marketers wondering if a particular campaign or communication channel is a good use of money or a wasted investment. Though it would be nice if we could reply with an answer as simple as "e-mail marketing works, but mass media advertising doesn't," the truth is that it depends ...

Content type: E Source Blog | Document ID: ES-Blog-3-26-13-MarketingROI | Author: Beth Hartman - Senior Research Associate

E Source’s New Home!

March 25, 2013

Have you ever walked into an office and your first reaction was to notice how cool it looks? If you're like me, that doesn't happen very often. However, when I walked into the new E Source headquarters for the first time, I felt really proud and excited!

Content type: E Source Blog | Document ID: ES-Blog-3-25-13-NewHome | Author: Lindsey Sajban - Marketing Assistant