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Residential Energy-Use Study 2012
March 2, 2012
Who are your residential customers? To find out, E Source partnered with The Nielsen Company on Nielsen’s 2009, 2010, and 2011 annual market research surveys of 32,000 U.S. households.
Content type: Market Study | Document ID: RES-MRS-EnergyUse-12 | Author: Rachel Cooper

Residential Energy-Use Study 2011
March 21, 2011
Who are your residential customers? To find out, E Source partnered with The Nielsen Company on Nielsen's 2009 and 2010 annual market research surveys of 32,000 U.S. households.
Content type: Market Study | Document ID: RES-MRS-EnergyUse-11 | Author: Ethan Brown and Todd Camnitz

Residential Products and Services Survey: Extended Report
An E Source Market Research Study
July 19, 2010
Do you wish you knew which of your products, services, and programs your customers are most enthusiastic about? We’ve taken results from a survey of over 32,000 residential U.S. customers and filtered it to just what you want to know.
Content type: Market Study | Document ID: RES-MRS-ProdServ-1 | Author: Ethan Brown and Bill LeBlanc

Residential Appliance and Equipment Survey: Extended Report
An E Source Market Research Study
April 30, 2010
Did you ever wonder what appliances your customers have in their homes? How many TVs or computers do they have, and what kind? We’ve mined a survey of more than 32,000 U.S. residential customers to give you the answers you need to make the best business decisions for your end users.
Content type: Market Study | Document ID: RES-MRS-AppSat-1 | Author: Ethan Brown

Can the Low-Temperature Heat Pump Defrost the Status Quo in the Space Heating Sector?
Volume I: Technology, Performance, and Economic Analysis
August 1, 2005
This study focuses on what E source has defined as low-temperature heat pump (LTHP) technology, which uses air-source operation to provide effective and efficient space heating at temperatures down to 0° Fahrenheit and below. In Volume 1, “Technology, Performance, and Economic Analysis,” we address ...
Content type: Market Study | Document ID: MCS-05-1A-LTHPV1 | Author: Jon Slowe, Jay Stein

Using Channels, Associations, and Business Organizations to Reach Small and Midsize Businesses
December 1, 2004
Small and midsize businesses constitute an extremely diverse customer segment that is often difficult to serve. Informing these customers about energy-related programs, products, and services that can benefit their businesses is no exception to that rule. In this market research study, we examine a number ...
Content type: Market Study | Document ID: MRMCS042ACABO | Author: Scott Landreth

Broadband over Power Lines: The Voice of the Residential Customer
November 1, 2004
Broadband over power lines holds promise as a source of new revenue and expanded relationships with mass-market customers, but are customers interested in having utilities offer this service?
Content type: Market Study | Document ID: MR-MCS-04-1A-BPL | Author: Marni Stein

Micro-CHP: Coming to a Home near You?
June 1, 2004
Combined heat and power (CHP) appliances no bigger than a dishwasher are being sold to homeowners in Europe and Japan. In addition, products the size of air-conditioning units have been sold to thousands of homeowners and small businesses, including a number in the U.S. In this study, we examine how ...
Content type: Market Study | Document ID: MCS-04-1A-MCHP | Author: Jon Slowe

Maximizing the Success of Market Research: A Benchmark for Utility Executives
August 1, 2003
Most utilities have a market research department tasked with measuring customer satisfaction, evaluating programs, and assessing market opportunities. The extent to which this information is used in strategic decision-making varies, often influenced by senior executives’ familiarity with and perceptions ...
Content type: Market Study | Document ID: MCS-03-1A-EXECS | Author: Tia Hensler and Scott Landreth

Estimating Markets for Energy Information Services (EIS)
December 1, 2002
For this study, we surveyed energy decision-makers at midsize and large commercial, industrial, and institutional organizations across the U.S. and Canada, asking questions about four energy information services: utility usage cost analysis service (utility accounting), online load profiles without analysis, ...
Content type: Market Study | Document ID: LC-MCS-02-3A | Author: Tia Hensler

Microturbines: Lessons Learned from Early Adopters
December 1, 2002
This E Source Multi-Client Study explores the experiences of early adopters of microturbines, highlighting what’s worked and what hasn’t in the early commercial market phases of this new technology. We’ve included field experiences with microturbines from all the major manufacturers. The Interview ...
Content type: Market Study | Document ID: DE-MCS-02-1A | Author: David Van Holde, PE, Gary Cler, Christine Hurley, Jon Slowe

California Energy Efficiency in 2001: Customer Actions and Perceptions
CA EE Residential Market Research Study
January 18, 2002
Due to power shortages and transmission constraints, Californians were warned of continually intensifying outages for the summer of 2001.
Content type: Market Study | Author: Tia Hensler, Bill LeBlanc

Power Quality: Serving the Industrial and Hospital Sectors. How to Quantify, Package, Price, and Deliver PQ Solutions
October 1, 2000
E Source undertook a market research study with midsize industrial customers in six market sectors (printing and publishing, food processing, plastic or metal fabrication, fabric manufacturing or assembly, high-tech manufacturing, and hospital) to determine whether customers are interested in power quality ...
Content type: Market Study | Document ID: MCS-MPOW | Author: Charlotte Otero-Goodwin
