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Welcome to the E Source Resource Center, which provides easy access to our comprehensive library of research, analysis, and tools.
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Using BPL to Cut Costs, Improve Distribution Operations, and Create Strategic Opportunities
An E Source White Paper
June 1, 2005
With nearly 50 separate pilot programs under way at North American electric utilities, broadband over power lines (BPL) technology is clearly emerging as a potential killer application.

Content type: White Paper  |  Document ID: WP-1_BPL  |  Author: John Egan

Using BPL to Cut Costs, Improve Distribution Operations, and Create Strategic Opportunities: Presentation
Slides
June 1, 2005
This PowerPoint presentation accompanies the White Paper titled "Using BPL to Cut Costs, Improve Distribution Operations, and Create Strategic Opportunities."

Content type: White Paper  |  Document ID: WP-1_BPL_ppt  |  Author: John Egan

Residential Outage Monitoring Programs: Proceed with Caution
May 1, 2005
Both electric utilities and residential customers have consistently expressed strong interest in outage notification, yet few utilities currently offer such programs. Our survey of utilities that have considered or sponsored these programs found that customer interest varies significantly from one utility ...

Content type: Focus Report, Research  |  Document ID: RES-F-13  |  Author: Leland Keller

BPL for Small Businesses
January 7, 2005
Are there any utilities deploying broadband over power lines (BPL) to small business customers?

Content type: Ask E Source  |  Document ID: TAS-TN-12-04c  |  Author: Peter Criscione

Appliance and HVAC Protection: Energy Service Providers Align Core Skills with Peace of Mind
December 1, 2003
This first of two reports looking at residential peace-of-mind products examines service contracts or warranty plans covering residential appliances as well as heating and cooling equipment. Our research reveals that utilities and their affiliates continue to launch, grow, and fine-tune residential appliance ...

Content type: Focus Report, Research  |  Document ID: RES-F-8  |  Author: Alexandra Behringer

The Reality Behind Home Control
May 1, 2003
This report examines residential energy applications of smart home technologies. “Smart home” and “home control” refers to energy management systems that are linked to HVAC, lighting, and appliances and that offer consumers the ability to remotely control energy use in their home.

Content type: Research, Service Report  |  Document ID: RES-15  |  Author: Alexandra Behringer

Power Quality for Residential Customers
May 1, 2003
Although you may be unfamiliar with the term power quality (PQ), you are likely to be aware of the consequences of PQ problems. Losing computer data to a blackout or experiencing damage to a stereo system caused by a lightning strike are just two examples of how these problems can become an unwelcome ...

Content type: ESCD Pamphlet, Research  |  Document ID: RES-P-1  |  Author: Tertia Speiser

Examples of Utility-Offered Power Quality Consulting Services
October 1, 2002
Over the past few years, many utilities have started offering power quality consulting and facility auditing services to their large commercial and industrial customers. This report examines the success of some of these programs and analyzes some of the industry trends in offering PQ consulting and auditing ...

Content type: Research, Service Report  |  Document ID: PQ-11  |  Author: Melissa Tuck

How to Market the Surge in Demand for Surge Protection
May 1, 2002
The E source Residential Market Survey 2002 reveals that 30 percent of respondents are “very interested” in surge protection services. In the past few years, dozens of utilities have launched a variety of surge protection programs to meet changing customer needs, to open new utility revenue streams, ...

Content type: Focus Report, Research  |  Document ID: RES-F-2  |  Author: Robert Hall

Delivering Energy Service to Internet Hotels and Other High-Density Electronic Loads Part III: Helping HiDELs with Power Integri
January 1, 2002
This is the third of four reports that comprise the E source Multi-Client Study “Delivering Energy Services to Internet Hotels and Other High-Density Electronic Loads.” This report looks at the technologies HiDELs use to protect themselves from power disturbances and whether these technologies can ...

Content type: Market Study  |  Document ID: MCS-MHID-3  |  Author: Gary Larkins, Jay Stein

Delivering Energy Services to Internet Hotels and Other High-Density Electronic Loads Part IV: New Technology to the Rescue
January 1, 2002
In this fourth report for the E source Multi-Client Study “Delivering Energy Services to Internet Hotels and Other High-Density Electronic Loads,” we look at how grid computing could increase the energy demands on HiDELs in the future. Although most contemporary microchips and other electronic devices ...

Content type: Market Study  |  Document ID: MCS-MHID-4  |  Author: Jay Stein

Renewable Technologies for Green Electricity Programs
May 1, 2000
Shopping for green generation? The available renewable technologies vary widely in cost, consumer perception, technical performance, and political appeal. This report looks at the pros and cons of wind, photovoltaics, hydropower, landfill methane, and biomass. Although there is no one best technology, ...

Content type: Research, Service Report  |  Document ID: GE-4  |  Author: Paul Komor

Six Ways to Sell Power Quality
March 1, 2000
Despite the apparently huge market for PQ solutions, and the fact that power quality is considered to be an essential core competency of an electric utility, selling power quality to end users has become one of the most vexing challenges for electric utilities. In this report, E Source presents six ways ...

Content type: Core Report  |  Document ID: ER-00-5  |  Author: William Howe

U.S. Utility Appliance Repair Services: Update 1999
October 1, 1999
This update of our 1997 report reveals that the appliance repair services market has continued to mature and that the most successful utilities are those whose programs have been around the longest. We look at how to structure and administer the service, what appliances to offer, what to charge, market ...

Content type: Research, Service Report  |  Document ID: RES-4  |  Author: Brendan Kiernan, Karen George

Reliability in the Emerging Electricity Marketplace: The End-User Perspective
June 1, 1999
A comprehensive study of seven key commercial and industrial market sectors in the U.S. and two Canadian provinces, this report uncovers a remarkably diverse set of customer expectations regarding the reliability and quality of their electricity supply—both across and within market sectors. Working ...

Content type: Market Study  |  Document ID: MCS-MREL  |  Author: William LeBlanc, Gregg Eisenberg, and James Necomb

Active Harmonics Cancellation: New Technologies Portend a Market Revolution
November 1, 1998
New competitors are entering the harmonics-mitigation market with innovative active harmonics filters. Capable of continuously sensing and canceling electrical current harmonics, these flexible technologies promise to revolutionize the way harmonics are treated in commercial and industrial facilities. ...

Content type: Research, Service Report  |  Document ID: PQ-1  |  Author: William Howe

Automated Customer Communications: Services, Technologies, Players, and Implications
June 1, 1998
The penetration of basic AMR is increasing in the residential sector, but energy service providers would do well to focus on the commercial and industrial markets. Participation in direct access requires that these end users have interval or real-time meters and AMR for pricing and settlement.

Content type: Research, Service Report  |  Document ID: EIC-3  |  Author: Andrew Colman

The New Playing Field for HVAC Services
March 1, 1998
Building owners historically have used a familiar set of players to deliver heating and cooling services: local contractors installed and maintained HVAC equipment made by national manufacturers, and the local utility provided the energy to run this equipment. Today, all this is changing as building ...

Content type: Core Report, Research  |  Document ID: SM-98-2  |  Author: Thomas Feiler, Michael Shepard

Power Factor: An Old Issue Becomes a New Opportunity
February 1, 1998
Power factor correction is a growing industry—$100 million in the U.S. — that offers significant benefits to energy service providers and end users alike. benefits to utilities include reduced cost of power production and distribution as well as the opportunity to retain and attract ...

Content type: Core Report, Research  |  Document ID: TU-98-1  |  Author: Sam Wheeler

New High-Speed Power Transfer Switches Offer Enhanced Power Quality Solutions
November 1, 1997
Many large industrial and commercial electricity users suffer from outages and service interruptions that can cost from hundreds of thousands to millions of dollars per incident in lost production. A new generation of high-speed switches has emerged that may alleviate most of these production losses. ...

Content type: Core Report, Research  |  Document ID: TU-97-13  |  Author: Sam Wheeler

The Evolving Market for Power Quality and Power Integrity Services
February 1, 1997
The U.S. market for power quality services and equipment was estimated to be about $4 billion in 1996. Although this is far smaller than the annual $200 billion U.S. electricity market, it still represents a significant opportunity for new business. Electric utilities, which traditionally have provided ...

Content type: Core Report  |  Document ID: SM-97-1  |  Author: Nicholas Lenssen

Competing for the Cooling Market Commonwealth Edison Launches District Cooling Venture
September 1, 1995
In response to increased competition to serve air-conditioning loads in large commercial buildings, the parent company of Chicago electric utility Commonwealth Edison has launched an unregulated subsidiary to provide district cooling services in downtown Chicago. The new company, Unicom Thermal Technologies ...

Content type: Core Report, Research  |  Document ID: SM-95-2  |  Author: Lynn Fryer