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Quality Control Inspection Protocols
April 29, 2013
Having sound quality control (QC) mechanisms in place is critical for utilities that want to engender customers’ trust in their efficiency programs. In this report, we provide a snapshot of 10 utilities’ QC inspection protocols for residential retrofit programs.
Content type: Research Brief | Document ID: EDRP-RB-55 | Author: Kate Drexler

Repository of Publicly Available Technical Reference Manuals
January 3, 2012 | Updated: March 22, 2013
Where can I find a repository of demand-side management (DSM) deemed savings values or other measure-specific assumptions? Is there a national database with this information?
Content type: Ask E Source | Document ID: EDRP-AskES-45 | Author: Todd Camnitz, Andrea Salazar

Jumping In Midstream: Designing Effective Plug Load Programs for Retailers
February 11, 2013
Can utilities still get into the midstream plug load game to capitalize on these huge opportunities, and if so, how? After reviewing the evidence, E Source believes that opportunities still exist for utilities to launch midstream plug load programs.
Content type: Focus Report | Document ID: EDRP-F-45 | Author: Kate Drexler

Boosting the Value of Efficiency with British Columbia’s Modified TRC
December 20, 2012
British Columbia has given energy efficiency a boost by adopting a modified Total Resource Cost test, which includes non-energy benefit adders and uses the avoided cost of clean generation for part of its portfolio. What can utilities with towering demand-side management goals learn from this development? ...
Content type: Research Brief | Document ID: EDRP-RB-42 | Author: Dulcey Simpkins

Roundup of Innovative DSM and Renewable Programs
November 21, 2012
The programs featured in this report take unique and creative approaches to getting electric and gas savings and to driving customers to invest in green energy.
Content type: Focus Report | Document ID: EDRP-F-44 | Author: Alexandra Behringer, Rachel Reiss Buckley, Kate Drexler, Adam Maxwell, Ti Mougne, Jonathan Nelson, Melanie Wemple

How to Determine Whether a Measure Should Be Prescriptive or Custom
An E Source Sound Bite
November 12, 2012
Not sure whether a new measure should be a part of a custom or prescriptive program? Fear not! In this three-minute audio clip, we’ll share some best practices and criteria to consider when making the decision to go prescriptive or custom.
Content type: Research Brief | Document ID: EDRP-RB-37 | Author: Andrea Salazar

Getting Gas (Savings) from Small Businesses
October 31, 2012
Some demand-side management programs are finding ways to tap into gas savings from hard-to-reach small business customers by designing programs that are specifically tailored to them. This report examines the experiences of seven utilities.
Content type: Research Brief | Document ID: EDRP-RB-36 | Author: Kate Drexler

Net Versus Gross Savings: Who's Doing What and Why?
April 17, 2012
Discover which states are using net versus gross savings and learn the rationale for the use of gross savings (that is, not accounting for free-ridership or spillover when reporting on program results). Recent examples illustrate trend away from using net savings for some reporting purposes.
Content type: Research Brief | Document ID: EDRP-RB-25 | Author: Dulcey Simpkins

Making Low-Income Programs Cost-Effective
March 29, 2012
This report pinpoints some common factors that drive the cost-effectiveness of low-income programs and offers solutions to make them more cost-effective.
Content type: Research Brief | Document ID: EDRP-RB-33 | Author: Kate Drexler

Cracking the Code: Approaches to Claiming Savings from Building Codes
February 22, 2012
Rather than continue to let swelling baselines eat into their savings, some utilities are making code advancements compatible, rather than incongruent, with their demand-side management programs by establishing mechanisms to capture the incremental savings from homes and buildings built to new, more-efficient ...
Content type: Research Brief | Document ID: EDRP-RB-20 | Author: Kate Drexler

Don’t Let Fairness Concerns Derail Your Smart Grid Business Case
Pricing Program Practices for Low-Income Customers
December 27, 2011
Utilities lack sound intelligence on pricing-program implications for verified hardship customers—those whose households meet some poverty level measure and qualify for bill assistance. Regulators' fairness concerns about pricing programs can be addressed with the strategies outlined in this report. ...
Content type: Research Brief | Document ID: IGS-RB-10 | Author: Dulcey Simpkins

Behavior Counts: Claiming Behavior-Based Savings from Subsidized Energy Manager Programs
October 3, 2011
How are some utilities getting credit for the behavioral impacts of their energy manager programs?
Content type: Ask E Source | Document ID: EDRP-AskES-43 | Author: Kate Drexler

How Much Do Utilities Spend on EM&V?
August 29, 2011
Finding a reasonable portion of your demand-side management (DSM) portfolio budget to allocate to evaluation, measurement, and verification (EM&V) can be difficult. In this report, you can see what other utilities have spent or planned to spend on EM&V relative to the size of their DSM portfolios.
Content type: Research Brief | Document ID: EDRP-RB-32 | Author: Todd Camnitz

When to Do DSM Program Evaluation
May 25, 2011
When should I conduct process and impact evaluations of my DSM programs? When should I get evaluators involved in program planning to ensure that evaluation results for these programs are meaningful?
Content type: Ask E Source | Document ID: EDRP-AskES-33 | Author: Dulcey Simpkins

DSM Program Performance Metrics
April 26, 2011
Though utilities are held accountable for the customary kilowatt and kilowatt-hour goals, their performance is increasingly compared against other metrics as well to satisfy diversifying stakeholder needs.
Content type: Research Brief | Document ID: EDRP-RB-29 | Author: Melanie Wemple

Net-to-Gross Ratios and Realization Rates for DSM Programs
October 29, 2010
Can you share some examples of net-to-gross numbers or realization rates calculated for residential and commercial demand-side management (DSM) programs?
Content type: Ask E Source | Document ID: EDRP-AskES-31 | Author: Alexandra Behringer

Calculating the Levelized Cost of DSM Programs
June 1, 2010
How do we calculate the levelized cost of our demand-side management (DSM) programs to compare them with supply-side resources?
Content type: Ask E Source | Document ID: EDRP-AskES-30 | Author: Michael Reid

Attribution Issues
The Net Versus Gross Savings Debate
May 30, 2010
Recent policy shifts in most states offer utilities delivering demand-side management programs rewards based on savings results. But attribution issues can foster debates when money is involved. Several states have abandoned measurement of free-ridership, spillover, and other attribution metrics.
Content type: Focus Report | Document ID: EDRP-F-35 | Author: Ted Weaver, Gwen Farnsworth

Energy Consumption Metrics
April 6, 2010
In addition to Btu per square foot per year, what metrics are typically used to track energy use and performance for different types of businesses?
Content type: Ask E Source | Document ID: BMS-AskES-7 | Author: Essie Snell

Market Penetration Rates for Residential Load Control Programs
June 1, 2008 | Updated: December 22, 2009
What market penetration ranges can I expect from a residential load control program?
Content type: Ask E Source | Document ID: EDRP-AskES-8b | Author: Scott Dunbar and Dulcey Simpkins

Handheld Devices for Small Business Energy Audits
October 22, 2009
What are the benefits of using handheld devices to conduct energy audits for small businesses? Who are the providers of such devices?
Content type: Ask E Source | Document ID: BCO-AskES-4 | Author: Florence Connally

Typical Savings from a Home Energy Audit
October 2, 2009
What are the typical savings from a home energy audit?
Content type: Ask E Source | Document ID: EDRP-AskES-16 | Author: Kim Knox

Increasing Marketing Effectiveness for In-Home Residential Audits
Segments, Channels, and Promotion
May 1, 2009
Many utilities want to increase their customers’ participation in residential energy audits. Segmentation can enable utility marketers to take a closer look at who the typical audit customers are, where they live, and how to reach them.
Content type: Service Report | Document ID: RES-20 | Author: Kim Knox

How to Attract Top-Notch Evaluation Proposals
(Hint: It Starts with a Good RFP)
March 30, 2009
What makes a good request for proposal (RFP)—one that will draw strong responses from well-qualified bidders? Find out what an effective RFP process looks like and what mistakes to avoid. You’ll produce a better RFP and, more importantly, it will lead to a more valuable program assessment.
Content type: Focus Report | Document ID: EDRP-F-31 | Author: Kim Knox

Free Riders 101
June 1, 2008
What is a free rider and where can I find estimates of free-ridership by program type?
Content type: Ask E Source | Document ID: EDRP-AskES-8a | Author: Scott Dunbar

Gas-Only Utilities Receiving Credits for Electric Savings
April 1, 2008
Are any gas-only utilities getting credit toward a savings goal for running programs that deliver electric savings, or vice versa?
Content type: Ask E Source | Document ID: EDRP-AskES-5b | Author: Michael Reid
