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Efficiency Beyond Widgets: Residential Behavioral Program Options
December 18, 2012
Behavior-change programs for the residential sector have proliferated rapidly over the past few years, evolving more quickly than virtually any other energy-efficiency program offering. What elements drive successful residential behavioral approaches?
Content type: Research Brief | Document ID: RES-RB-46 | Author: Dulcey Simpkins

Key Takeaways from the 2012 Energy Star Partner Meeting
December 3, 2012
Didn’t get to attend this year’s Energy Star Partner Meeting? Never fear—we attended for you! In this seven-minute video, we share some key takeaways, helpful resources and intriguing graphs.
Content type: Research Brief | Document ID: TAS-RB-62 | Author: Andrea Salazar, Lee Hamilton

Roundup of Innovative DSM and Renewable Programs
November 21, 2012
The programs featured in this report take unique and creative approaches to getting electric and gas savings and to driving customers to invest in green energy.
Content type: Focus Report | Document ID: EDRP-F-44 | Author: Alexandra Behringer, Rachel Reiss Buckley, Kate Drexler, Adam Maxwell, Ti Mougne, Jonathan Nelson, Melanie Wemple

Expanding Your Reach with C&I Behavioral Program Options
February 29, 2012
Do you want your commercial and industrial (C&I) customers to be more engaged with your demand-side management offerings? Look no further than behavior-change programs, which offer utilities some unique ways to propagate efficiency norms and spread better operations and savings information to key ...
Content type: Research Brief | Document ID: EDRP-RB-22x-BCO | Author: Dulcey Simpkins

Efficiency Beyond Widgets: C&I Behavioral Program Options
February 7, 2012
This review of behavioral program options for the commercial sector helps demand-side management program managers view the lay of the land for programs that focus on changing how people think about and use energy, rather than on installing efficient devices.
Content type: Research Brief | Document ID: EDRP-RB-22x | Author: Dulcey Simpkins

Are You Up for the Challenge?
Key Elements of Community Energy Competitions
August 16, 2011
Utilities that have added an element of competition to their demand-side management portfolios have seen significant growth in participation rates without having to change the fundamental structure of their programs.
Content type: Research Brief | Document ID: EDRP-RB-31 | Author: Rob Hall

Dorm Energy Competitions
Motivating Your Future Customers to Establish Energy Conservation Habits
June 23, 2011
Dorm energy competitions at over 150 colleges and universities have successfully reduced energy consumption and raised awareness among students. Learn more about this innovative program type and how utilities can benefit by getting involved.
Content type: Research Brief | Document ID: EDRP-RB-6 | Author: Chelsea Hodge

Electric Vehicle Energy-Use Feedback
April 19, 2011
Deployment of smart grid and electric vehicle technologies will enable unprecedented integration of stationary and mobile energy use, allowing customers to monitor and manage the two simultaneously.
Content type: Research Brief | Document ID: IGS-RB-6 | Author: Bryan Jungers

What Does EISA Mean for Residential Lighting Programs?
January 13, 2011
CFLs are a vital component of utility energy-efficiency programs, contributing 25 to 50 percent of total efficiency program portfolio savings in 2010. Yet the future of utility CFL programs in the U.S. is uncertain due to the EISA provisions for phasing in more efficient lighting.
Content type: Research Brief | Document ID: EDRP-RB-8 | Author: Alexandra Behringer

Utilities Benefit from Municipal Energy-Efficiency Building Incentives and Codes
January 12, 2011
Utilities can assist municipalities that are developing beyond-code programs. This collaboration allows the utility to align its demand-side management targets with municipal energy-efficiency initiatives.
Content type: Research Brief | Document ID: EDRP-RB-9 | Author: Melanie Wemple

Sharing the Costs and Benefits of Energy Efficiency in Commercial Real Estate
December 30, 2010
I am negotiating a green lease for my company. Is there a standard green lease that will maximize my opportunities to drive down energy costs through improved controls and occupant behavior as well as facilitate investment in new energy-efficiency technologies?
Content type: Ask E Source | Document ID: CEMC-AskES-8 | Author: Melanie Wemple

The Smart Grid Is Not About Residential Energy Efficiency—Yet
An E Source White Paper
December 6, 2010
References to the energy-efficiency benefits expected to flow from smart grid deployments are commonplace. Not all actions that reduce the energy bill, however, constitute energy efficiency in the strict meaning of the term; many are properly classified as conservation or load shifting, neither of which ...
Content type: White Paper | Document ID: ES-WP-10 | Author: Michael Reid

Residential Reward Programs
August 31, 2010
Are energy providers offering programs that reward residential customers with points or credits redeemable for products and services?
Content type: Ask E Source | Document ID: RES-AskES-15 | Author: Melanie Wemple

Energy-Efficiency Resources for Businesses
August 26, 2010
Are there any free online resources or programs that provide practical energy-efficiency information for facility managers or energy directors?
Content type: Ask E Source | Document ID: CEMC-AskES-4 | Author: Kim Knox

Workin’ at the Car Wash (to Save Energy)
July 28, 2010
What are some effective ways to save energy in automatic car washes?
Content type: Ask E Source | Document ID: TAS-AskES-21 | Author: Essie Snell

Behavior-Change Program Elements That Create Energy Savings
July 12, 2010
What mechanisms, other than a price signal, do residential behavior-change programs use to create energy savings?
Content type: Ask E Source | Document ID: EDRP-AskES-24 | Author: Chelsea Hodge

Understanding and Dealing with Organized Resistance to Smart Grid
January 11, 2010
What concerns do customers have regarding smart meters or other smart grid projects? Is there any organized resistance to utility smart grid initiatives? How can utilities understand and deal with this resistance?
Content type: Ask E Source | Document ID: IGS-AskES-7 | Author: Dulcey Simpkins, Carol Stimmel

Communicating with Customers About AMI Deployment
July 20, 2009
We are planning an advanced metering infrastructure (AMI) deployment. What’s the best way to tell our customers about AMI?
Content type: Ask E Source | Document ID: UCS-AskES-6 | Author: Alexandra Behringer and Matthew Burks

Customer Energy-Usage Data Portals—Utilities and Vendors
June 5, 2009
Can you give some examples of utilities that are providing customers with hourly usage data? What vendors provide portals for displaying this information?
Content type: Ask E Source | Document ID: IGS-AskES-2 | Author: Sarah Weldon

Direct Installation Programs for Small Businesses
March 30, 2009
Can you provide information on direct-installation programs utilities are offering for small businesses? We are interested in installed measures, eligibility requirements, and payback periods, if available.
Content type: Ask E Source | Document ID: SMB-AskES-5a | Author: Alexandra Behringer

Plug-Loads Programs
Results from an E Source Roundtable Discussion
February 1, 2009
New energy-efficiency programs are emerging to short-circuit impending load growth with market transformation. Can education and incentives shape consumers’ purchase preferences or will upstream efforts affect product design before the next hot item hits retail shelves?
Content type: Focus Report | Document ID: EDRP-F-28 | Author: Gwen Farnsworth

Recruiting Participants for Energy-Use Display Pilots
January 1, 2009
We’re starting to design an energy-use display pilot. What’s the most effective way to solicit participants? Is it through a direct mail piece or via phone solicitation?
Content type: Ask E Source | Document ID: EDRP-AskES-11b | Author: Alexandra Behringer

Using Bill Newsletters as a Promotional Tool
Results from an E Source Roundtable Discussion
December 1, 2008
How are utilities currently using newsletters to promote products and services or to increase enrollment in billing options or energy-efficiency programs? Does this approach differ when customers receive their utility bills (and their newsletters) electronically?
Content type: Focus Report | Document ID: RES-F-30 | Author: Alexandra Behringer

Success Story
How APS Markets Its New Home Construction Program
November 1, 2008
Problem: You are implementing a new home construction program and want to know the best and most cost-effective way to market it. How can you effectively reach out to home builders and consumers in the midst of this tough housing market?
Content type: Research Brief | Document ID: RES-RB-1 | Author: Stephanie Cary and Kim Knox

Utilities and Online Blogging
October 23, 2008
We’re considering launching a blog on our web site to highlight energy-efficiency information and programs and to encourage more interaction with our customers. How are utilities using this channel, and what factors should we consider when deciding whether to start blogging?
Content type: Ask E Source | Document ID: UCS-AskES-4a | Author: Matthew Joyce, Alexandra Behringer, and Michael Reid

Tracking Blogged Information About Your Utility
October 23, 2008
We don’t currently have a blog on our utility web site, but we’re interested in learning what information is being posted about our company on other blogs. Can you recommend a way to track what bloggers are saying about us? How do companies respond to such blog postings?
Content type: Ask E Source | Document ID: UCS-AskES-4b | Author: Matthew Joyce

Extra! Extra!
Newspaper Advertising Still a Great Way to Reach Customers
October 1, 2008
For more than 100 years newspaper advertising has been the mainstay of utility communications. Newspaper advertising offers utility communicators a versatile channel for conveying a wide range of messages to broad or specific target audiences at a reasonable cost.
Content type: Focus Report | Document ID: UCS-F-4 | Author: Alexandra Behringer and Matthew Joyce

The Importance of Energy Efficiency to Home-Buyers
September 17, 2008
How important is the energy efficiency of a home in the decision-making process of home buyers?
Content type: Ask E Source | Document ID: RES-AskES-1a | Author: Kim Knox

Mailing CFLs to Residential Customers
September 1, 2008
We are thinking about mailing compact fluorescent lamps (CFLs) to residential customers through the U.S. Postal Service. Can you provide details about any such programs, such as how many kits were mailed, the number of CFLs included, and the percentage of kits that had broken CFLs?
Content type: Ask E Source | Document ID: RES-AskES-4b | Author: Alexandra Behringer

Energy Myth-Busting for Small Businesses
Results from an E Source Roundtable Discussion
September 1, 2008
By dispelling some common energy myths, utilities can help their small and midsize business customers save money and use energy more wisely. This report sets the record straight about 10 of the most prevalent energy myths that we have encountered year after year.
Content type: Focus Report | Document ID: SMB-F-15 | Author: Gregg Eisenberg
