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NEW!
Customer Experience Readiness Assessment
Understand Your Utility's CE Maturity and What to Prioritize Next
June 19, 2013
Need to assess your company's customer experience maturity and find actionable next steps? This assessment is an easy-to-use tool that helps utility professionals achieve their goals. It simplifies a complex process, supports strategic conversations, and identifies quick wins.
Content type: Data Resource, Tools | Document ID: CES-DR-1 | Author: Peter Haid
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Education Sector Marketing Profile
June 5, 2013
Schools and universities look to their utility and colleagues at similar businesses for energy-efficiency advice. These customers show the most interest in HVAC, on-site energy audit programs, comprehensive whole-building programs, and energy management consulting.
Content type: Sector Marketing Profile | Document ID: BIZ-SMP-3 | Author: Rachel Cooper
NEW!
Sector Marketing Profiles Overview
May 28, 2013
The Sector Marketing Profiles provide utility companies with information about the energy management needs and attitudes of business consumers. This series of marketing profiles is designed to help marketers better understand and target different types of small and midsize businesses.
Content type: Sector Marketing Profile | Document ID: BIZ-SMP-1 | Author: Rachel Cooper
NEW!
Retail Sector Marketing Profile
May 28, 2013
Retail small and midsize businesses look to their utility and colleagues at similar businesses for energy-efficiency advice. These customers are most interested in participating in utility-provided lighting, HVAC, and on-site energy audit programs as well as energy management consulting.
Content type: Sector Marketing Profile | Document ID: BIZ-SMP-2 | Author: Rachel Cooper
Small and Midsize Retail
September 10, 2008 | Updated: September 14, 2012
Small and midsize businesses are important drivers of the U.S. economy. Because savings on energy go directly to their bottom lines, these retailers are receptive to energy-efficiency strategies—but only if the strategies are free, cost very little, or pay back quickly.
Content type: Sector Snapshot | Document ID: SMB-S-8 | Author: Maureen McIntyre
Tammy McLeod Drinks Her Own Kool-Aid: A Conversation with APS' Award-Winning CCO
July 31, 2012
E Source spoke with Tammy McLeod, APS’ nationally recognized chief customer officer. Tammy’s sophisticated and nuanced perspective is built on decades of experience and provides invaluable strategic and tactical insights for any utility interested in building a customer-focused organization.
Content type: Interview | Document ID: ECM-INT-7-12-McLeod | Author: Maureen Russolo, Florence Connally
PowerWalking 2011: Man on the Street Energy Interviews
September 20, 2011
The latest installment in our series of PowerWalking videos.
Content type: Powerwalking | Document ID: PW-2011 | Author: Bill LeBlanc
Military Bases
February 1, 2011
To support the U.S. Department of Defense’s energy initiatives, military bases must become model examples of energy use metering and monitoring, education and awareness, and incentivizing for efficiency and conservation measures.
Content type: Sector Snapshot | Document ID: BAM-S-5 | Author: Craig Potter, Gwen Farnsworth, Bryan Jungers
PowerWalking 2009: Man on the Street Energy Interviews
September 22, 2009
What do people really know about energy and electricity? Not much. We hit the streets asking questions such as: What do you do to save energy? What is a kilowatt? How much does a pound of carbon dioxide weigh? The answers are interesting and funny.
Content type: Powerwalking | Document ID: PW-2009 | Author: Bill LeBlanc
American Recovery and Reinvestment Act of 2009
February 1, 2009
This file contains the final language of the American Recovery and Reinvestment Act of 2009, signed by President Obama on February 17, 2009. It is an unprecedented infusion of federal funds into the energy industry through grants, loan guarantees, and improvements for federal buildings.
Content type: Legislative Resource - EPAct Resource
Energy Improvement and Extension Act of 2008
October 1, 2008
This file contains the final language of the Emergency Economic Stabilization Act of 2008. Division B is the Energy Improvement and Extension Act of 2008 on pages 43–87.
Content type: Legislative Resource - EPAct Resource
Energy Independence and Security Act of 2007
December 1, 2007
This file is the final language of the Energy Independence and Security Act of 2007, signed by President Bush on December 19, 2007. Many programs are authorized, though not funded.
Content type: Legislative Resource - EPAct Resource
PowerWalking 2007: Man on the Street Energy Interviews
September 18, 2007
For the third installment of the PowerWalking series, we travel to the popular tourist cities of Chicago and Washington, DC, where we find people to talk to from all over North America. Everyone seems to want to talk about energy and the environment in 2007, but sometimes what they believe is true can ...
Content type: Powerwalking | Document ID: PW-2007 | Author: Bill LeBlanc
PowerWalking 2006: Man on the Street Energy Interviews
September 19, 2006
The second installment of the PowerWalking series, from the streets of Denver and Boulder, Colorado.
Content type: Powerwalking | Document ID: PW-2006 | Author: Bill LeBlanc
PowerWalking 2002: Man on the Street Energy Interviews
September 24, 2002
This was the debut and world premier of the E Source PowerWalking Series. Includes the "Enron Song."
Content type: Powerwalking | Document ID: PW-2002 | Author: Bill LeBlanc
