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The Mercury and Air Toxics Standards
Potential Impacts on Grid Reliability and Electricity Prices
May 14, 2012
Are we really headed for a "train wreck" with the U.S. Environmental Protection Agency’s Mercury and Air Toxics Standards (MATS)? This report will help energy managers and other energy-industry analysts assess their organizations' exposure to the issues related to MATS.
Content type: Research Brief | Document ID: EMN-RB-5 | Author: Jonathan Nelson
NEW!
Outage Communications for Business Customers
Doing It Right Can Drive Satisfaction Higher
May 2, 2012
Engaging in proactive outage communications is one of the key ways to keep business customers satisfied. This report looks at the primary methods that utilities are using to communicate successfully with large, key account customers and small-to-midsize business customers.
Content type: Research Brief | Document ID: BMS-RB-3 | Author: Kim Burke
NEW!
Who’s In, Who’s Out: National Trends and Drivers of Efficiency-Program Participation
UMC 2012 Presentation
April 30, 2012
It’s becoming increasingly crucial for marketers to be able to understand the key drivers of participation and to determine which customer segments to target for specific programs. It’s also worth knowing how program participation alters customer satisfaction and the customers’ perception of a ...
Content type: Slides, Utility Marketing Conference | Author: Aleana Reeves, Rachel Cooper
Managing the Uncertainty of Modeling in New Construction Programs
April 20, 2012
Because utility new construction programs rely on building models to forecast future energy use for incentive payments, program managers must learn to mitigate the uncertainty around future building energy performance.
Content type: Research Brief | Document ID: EDRP-RB-23 | Author: Douglas Baston, Rachel Reiss Buckley
Segmentation, Social Media, and Behavior Change
Business Marketing Sessions from Day 1 of the 4th Annual E Source Utility Marketing Conference
April 12, 2012
On our first day at the 4th Annual E Source Utility Marketing Conference here in Charlotte, North Carolina, we had the opportunity to hear about several of Duke Energy's business energy-efficiency programs and initiatives.
Content type: E Source Blog | Document ID: ES-Blog-4-12-12-UMC-Business | Author: Jenny Field - Marketing Manager
UPDATED!
Strategies for C&I Demand Response: Manufacturing Facilities
September 1, 2008 | Updated: April 11, 2012
Given their very large overall electric loads, manufacturing facilities often have the most to gain of any commercial and industrial customer from participating in a demand-response program.
Content type: Research Brief | Document ID: TAS-RB-5 | Author: Christie Rewey
Business Behavior-Change Case Study: Envision Charlotte
UMC 2012 Presentation
April 11, 2012
Behavior-change programs have been attracting a lot of attention, but despite their proven benefits, relatively few programs have been geared toward business customers. We build on the social marketing discussion by demonstrating the community aspect of business operations. Envision Charlotte is a community ...
Content type: Slides, Utility Marketing Conference | Author: Tom Shircliff, Vincent Davis
They Really Like Me! Social Marketing Touches a Nerve with Businesses
UMC 2012 Presentation
April 11, 2012
You’ve heard about successful social marketing strategies that influence behaviors by emphasizing social norms and creating incentives through public transparency. But what does that mean for your business customer marketing? We’ll highlight successful case studies in which utilities used the social ...
Content type: Slides, Utility Marketing Conference | Author: Heather Mulligan
Marketing Success with Business Customer Segmentation
UMC 2012 Presentation
April 11, 2012
We have a confession: We’re tired of talking about how to segment business customers. Instead, we’re going to talk about ways that utility marketers are using segmentation to stop wasting time and money and to drive results.
Content type: Slides, Utility Marketing Conference | Author: David Schoenberg
Marketing Success with Business Customer Segmentation
UMC 2012 Presentation
April 11, 2012
We have a confession: We’re tired of talking about how to segment business customers. Instead, we’re going to talk about ways that utility marketers are using segmentation to stop wasting time and money and to drive results.
Content type: Slides, Utility Marketing Conference | Author: David Werth
UPDATED!
Strategies for C&I Demand Response: Retail
May 4, 2009 | Updated: April 11, 2012
Retail buildings tend to provide good opportunities for participation in commercial and industrial demand-response programs. Chain retail stores, in particular, can provide significant aggregate load reduction if a number of stores in the chain participate in the program.
Content type: Research Brief | Document ID: TAS-RB-6 | Author: John Sustar
UPDATED!
Strategies for C&I Demand Response: Groceries
May 7, 2009 | Updated: April 11, 2012
Grocery stores make good candidates for commercial and industrial (C&I) demand-response programs primarily because energy costs remain one of the highest expenses in these facilities.
Content type: Research Brief | Document ID: TAS-RB-8 | Author: John Sustar
Waste Not, Pay Not: Energy Recovery Ventilation
March 21, 2012
Proper ventilation is essential for maintaining good indoor air quality, yet it places an additional burden on heating and cooling equipment, which must condition air that will soon be exhausted from the building. Fortunately, energy recovery ventilation systems can help ameliorate this problem.
Content type: Research Brief | Document ID: TAS-RB-41 | Author: Essie Snell
Strategies for C&I Demand Response: Office Buildings
September 1, 2008 | Updated: March 20, 2012
Office buildings can be good candidates for commercial and industrial (C&I) demand-response (DR) programs because these programs provide owners with a way to trim ever-increasing energy costs and to boost their market position by promoting a “green” image.
Content type: Research Brief | Document ID: TAS-RB-3 | Author: Christie Rewey
Hybrid Ground-Source Heat Pumps
March 20, 2012
Ground-source heat pumps are often prohibitively expensive because they're sized to meet the peak heating or cooling loads for commercial buildings. This video Tech Brief explains how hybrid models downsize the ground heat exchanger and use small supplemental cooling towers or boilers to meet peak load ...
Content type: Tech Brief | Document ID: EMN-TB-1 | Author: Mary Horsey
E Source Rebate and Incentive Finder
Flyer
January 1, 2008 | Updated: March 19, 2012
The E Source Rebate and Incentive Finder is a database of demand-side management programs in the U.S. and Canada. Our database contains the most comprehensive information available today on energy-efficiency and demand-response offerings.
Content type: Flyer
The Pros and Cons of Induction Lighting
March 15, 2012
What is induction lighting, how does it compare to other light sources, and what are the best applications for it?
Content type: Ask E Source | Document ID: CEMC-AskES-16 | Author: Ira Krepchin
The Trouble with Calculating VFD Savings
March 8, 2012
Variable-frequency drives are widely used in centrifugal applications (such as pumps and fan systems), but the approaches used to calculate their energy savings are often flawed, resulting in estimates that are less accurate than they easily could be.
Content type: Tech Brief | Document ID: TAS-TB-1 | Author: Essie Snell
Put RTU Maintenance on Your Spring Cleaning To-Do List
Business Brief
March 5, 2012
Business Customer Outreach Service members can copy all or any part of this content for use in communications with business customers. For example, put it on your website, drop it into your newsletters, or use it in handouts for customer events.
Content type: ESCD News Content | Document ID: BCO-NC-1-12-ESCD | Author: Bryan Jungers
Servers May Be Eating a Big Piece of the Office Plug Loads Pie
February 29, 2012
In January, we hosted a web conference with the California Energy Commission's Public Interest Energy Research division called "Office Plug Loads: Energy Use and Savings Opportunities." This web conference, with presenters from New Buildings Institute and Ecova, attracted several attendees and plenty ...
Content type: E Source Blog | Document ID: ES-Blog-2-29-12-Servers | Author: Jenny Field - Marketing Manager
What Can ISO 50001 Do for You?
February 28, 2012
The release of a new international energy management standard—ISO 50001—has ramifications for commercial and industrial businesses across North America.
Content type: Research Brief | Document ID: CEMC-RB-4 | Author: Essie Snell
Efficiency Beyond Widgets: C&I Behavioral Program Options
February 7, 2012
This review of behavioral program options for the commercial sector helps demand-side management program managers view the lay of the land for programs that focus on changing how people think about and use energy, rather than on installing efficient devices.
Content type: Research Brief | Document ID: EDRP-RB-22x | Author: Dulcey Simpkins
Office Plug Loads: Energy Use and Savings Opportunities
A Web Conference from the California Energy Commission PIER Program
January 26, 2012
Plug loads are the fastest growing energy use in offices, and a larger and larger portion of total building energy use. Join us to learn about the energy use of commercial office plug loads and the savings opportunities resulting from research by Ecova and New Buildings Institute.
Play audio and video (streaming video)
Download presentation (PDF)
Content type: Web Conference | Document ID: CEC-WC-1-12-PlugLoads | Author: Jenny Field
Making Backup Generators Pay Back
January 26, 2012
What are the costs associated with natural gas and diesel backup generators for commercial applications? Under what conditions can we expect a reasonable payback on that investment?
Content type: Ask E Source | Document ID: CEMC-AskES-14 | Author: Bryan Jungers
Office Plug Loads: Energy Use and Savings Opportunities
Slides
January 26, 2012
These are the web conference slides.
Content type: Slides | Document ID: CEC-WC-1-12-PlugLoads-SL | Author: Jenny Field
Office Plug Loads: Energy Use and Savings Opportunities
Recording
January 26, 2012
This is the web conference recording.
Content type: Recording | Document ID: CEC-WC-1-12-PlugLoads-R
SMB Segmentation: Your Customers and Employees Will Thank You
January 9, 2012
Utility marketers will learn the direct effect that segmentation has on corporate goals – customer satisfaction and program participation – and the indirect effect that it can have on employee engagement.
Content type: Focus Report | Document ID: BCO-F-1 | Author: Jenny Field
Driving Efficiency Action at the Facility Level
December 21, 2011
What are some best practices developed by corporate energy managers to encourage their facility managers to improve the energy performance of their buildings?
Content type: Ask E Source | Document ID: CEMC-AskES-12 | Author: Mary Horsey
Green Refrigerants?
Part 3 of a 3-Part Series
December 19, 2011
Have you been waiting with bated breath for Part 3 in this three-part series on the role of refrigerants in corporate greenhouse gas accounting? I know you have; don't deny it! In Part 3, I promised to discuss "green" refrigerants. Green refrigerants? Is there really such a thing? Well, sort of.
Content type: E Source Blog | Document ID: ES-Blog-12-19-11-Refrigerants3 | Author: Kevin Vranes - Director of Energy Sustainability Products
Account Management Assessment 2011
Account Management Best Practices
December 14, 2011
Utility business account management groups often gauge their success by customer input, but a comparison to other utilities can deliver more-meaningful information. The 2011 Account Management Assessment provides in-depth, actionable data about account management practices across the utility industry. ...
Content type: Benchmark Study | Document ID: BAM-BMK-AMA-11 | Author: Alexandra Behringer, Sarah Fiebiger
