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How Do You Compare? 2013 E-Business Metrics Key Findings
May 22, 2013
The data is in! Utilities across the US and Canada have submitted their latest e-business data and it’s time to see what the latest trends in utility e-business activity are. Both online and mobile offerings and activity will be discussed, as well as billing and payment issues.
Content type: Web Conference | Document ID: ECS-WC-2013-05-EBizMetrics | Author: Rich Goodwin
Key Findings from the 2011 E-Business Metrics Survey
April 27, 2011
Join us to get a snapshot of the state of e-business in the utility industry. Learn results from our recent e-business metrics survey, trends in adoption of online services, and insights into and strategies for improving your company’s e-business activities.
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Content type: Web Conference | Document ID: EBiz-WC-4-11-MetricsSurvey | Author: Florence Connally
Increasing Online Registration: Case Studies from APS
December 8, 2010
Online self-service can’t happen unless customers first register for online access. Join us to learn how APS has used call center integration and marketing campaigns to increase its online account registration and enrollment in related offerings such as paperless billing and automatic payment.
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Content type: Web Conference | Document ID: EBiz-WC-12-10-InnovOnlineReg | Author: Florence Connally
2010 Top Trends in E-Business for Utilities
September 1, 2010
Discover the most exciting developments and trends—and the issues that have come up—in energy e-business over the past year! We’ll give you the inside scoop on the topics such as mobile web sites, paperless billing, online videos, energy analysis, and payment trends.
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Content type: Web Conference | Document ID: EBiz-WC-9-10-TopTrends | Author: Florence Connally
Top E-Business Trends for Utilities
June 24, 2009
Get the latest scoop on the issues that matter most to utility e-business teams. We’ll cover the hottest topics, based on your questions, including Twitter, paperless billing, web team organization, mobile devices, and more!
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Content type: Web Conference | Document ID: EBiz-WC-06-09-Trends | Author: Andrew Heath
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