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2010 Fantasy Utility Web Site
Best Practice Examples of Electric and Gas Utility Web Pages
June 24, 2010 | Updated: December 8, 2010
What sets good online features apart from the mediocre? Come see real examples of the features that rated highly in our 2009 Review of North American Electric and Gas Company Web Sites.

Content type: Fantasy Web Site  |  Document ID: EBiz-FantasyWebSite-10  |  Author: Florence Connally

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Customer Adoption of Utility Bill Payment Channels and Tender Types
May 13, 2010
What channels are utility customers using to pay their bills? And what types of payment are utilities receiving—check, credit cards, cash?

Content type: Ask E Source  |  Document ID: EBiz-AskES-39  |  Author: Alexandra Behringer

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