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Nashville Under Water
Crisis Communications During a Flood
July 23, 2010
In the spring of 2010, Nashville, Tennessee was hit with a powerful storm that flooded the city and created widespread electricity outages. Laurie Parker of Nashville Electric Service (NES) shares with us how social media helped NES communicate to customers and the media during the crisis. Content type: Research Brief | Document ID: UCS-RB-12 | Author: Stephanie Spalding  
  Marketing & Communications (1)  Customer relations (1) x E-Channel Service (1) x |
