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Customer Adoption of Utility Bill Payment Channels and Tender Types
May 13, 2010
What channels are utility customers using to pay their bills? And what types of payment are utilities receiving—check, credit cards, cash?
Content type: Ask E Source | Document ID: EBiz-AskES-39 | Author: Alexandra Behringer 
 Customer Service (1)  Payment (1) x Web site (1) x Utility Management (1)  Customer satisfaction & loyalty (1) x Residential (1)  Low-income (1) x Single family (1) x E-Channel Service (1) x |