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Supermarkets and Grocery Stores
August 1, 2008 | Updated: May 21, 2013
There are a number of energy-efficiency technologies and practices that grocers can adopt that have the potential to significantly reduce consumption, increase customer and employee satisfaction, and boost the bottom line.
Content type: Sector Snapshot | Document ID: MAS-S-18 | Author: Spencer Sator, Ira Krepchin
Pulp and Paper Manufacturing
January 14, 2010 | Updated: February 18, 2013
The paper manufacturing industry includes two main subsectors: pulp, paper, and paperboard mills and converted paper products manufacturing. Many opportunities exist to save energy in paper manufacturing facilities.
Content type: Sector Snapshot | Document ID: BAM-S-8 | Author: Joe Shekiro and Neil Kolwey
Hotels and Motels
September 8, 2009 | Updated: December 19, 2012
No-cost and low-cost energy-efficiency opportunities abound for the lodging sector. This Sector Snapshot provides the knowledge and insights you need to understand this complex industry and helps you guide your customers to valuable energy saving opportunities.
Content type: Sector Snapshot | Document ID: BMS-S-2 | Author: Mary Horsey
Restaurants
June 22, 2009 | Updated: November 1, 2012
Utility account managers often overlook the food service sector despite the energy intensity of food service operations. E Source Sector Snapshots provide account managers and program designers an opportunity to brush up on industry trends from the owner’s and facility manager’s perspective. ...
Content type: Sector Snapshot | Document ID: MAS-S-22 | Author: Yuki Iida
Retail
December 15, 2008 | Updated: October 9, 2012
Retail businesses are highly motivated to enhance their customers’ shopping experience, build customer loyalty, and cut costs. Fortunately, improved energy management yields benefits in all of these areas. Energy-related lighting and ventilation improvements enhance the shopping ...
Content type: Sector Snapshot | Document ID: MAS-S-20 | Author: Jarett Zuboy
Motor Vehicle Manufacturing
Assembly and Parts
September 5, 2008 | Updated: October 2, 2012
This Industry Sector Snapshot describes the processes commonly used within the motor vehicle assembly industry and analyzes energy use within those processes. We also provide insights into the best opportunities for improved energy management, and we highlight innovative developments.
Content type: Sector Snapshot | Document ID: MAS-S-19 | Author: John Sustar and Neil Kolwey
Colleges and Universities
April 15, 2009 | Updated: September 14, 2012
The evolution in energy technology presents a growing opportunity for synergy among universities, utilities, and the community. Learn how you can assist your utility in developing a mutually beneficial relationship with some of your largest customers.
Content type: Sector Snapshot | Document ID: MAS-S-21 | Author: Mary Horsey
2009 E Source Account Management Assessment
Account Management Best Practices
December 7, 2009
The 2009 E Source Account Management Assessment surveyed utilities on account management practices for all sizes of business customers. The results give an actionable set of data to help utilities improve their account management practices and see how they stack up against others in the industry.
Content type: Benchmark Study | Document ID: BAM-BMK-AMA-09 | Author: Sarah Weldon and Matthew Joyce
2009 E Source Utility Gap and Priority Benchmark: A Survey of Managed Accounts
Industry Report
December 3, 2009
The 2009 E Source Gap and Priority Benchmark surveyed 762 large U.S. businesses to determine how utilities and utility account representatives can better serve them. We provide recommendations for meeting large businesses’ rising expectations of their utilities and utility account representatives. ...
Content type: Benchmark Study | Document ID: BAM-BMK-GPB-09 | Author: Chad Garrett
Communicating Energy Prices to Your Large Industrial Customers
November 24, 2009
What are some effective ways to provide energy price communications to large industrial customers? Do you have any examples of how price communications have positively influenced customer satisfaction?
Content type: Ask E Source | Document ID: BCO-AskES-5 | Author: Alexandra Behringer
Security Deposit Policies for Commercial Customers
November 16, 2009
What security deposit policies are utilities using for their commercial customers?
Content type: Ask E Source | Document ID: UCC-AskES-10 | Author: Sarah Weldon
What Do Corporate Energy Managers Want from Their Utility Account Representative?
November 5, 2009
How can you best serve your corporate energy manager customers in a variety of business, economic, and regulatory climates?
Content type: Research Brief | Document ID: BMS-RB-5 | Author: Stephanie Cary
Outlook for Power and Gas Prices
Fall 2009
October 14, 2009
Wholesale natural gas prices will gradually increase beginning this winter, but they should stay below about $5.50 per million Btu throughout 2010. Wholesale electricity prices will follow the trends in wholesale natural gas prices.
Content type: ESCD Report, Focus Report, Outlook for Power and Gas Prices | Document ID: CEMC-F-15-ESCD | Author: Neil Kolwey and Bill Horton
The Role of Account Managers in Energy Efficiency
October 1, 2009
What are best practices for account manager engagement related to energy efficiency?
Content type: Ask E Source | Document ID: BMS-AskES-1 | Author: Gwen Farnsworth
Natural Gas Price Projections and Possible Impacts of Waxman-Markey
August 26, 2009
How do you expect wholesale natural gas prices to change from 2010 to 2020? If Waxman-Markey is passed in 2009 or 2010, how will it affect these prices?
Content type: Ask E Source | Document ID: CAS-AskES-3 | Author: Neil Kolwey
Strategic Planning for Key Accounts
Best Practices in Developing Strategic Plans
August 18, 2009
Strategic account plans benefit both utilities and their key account customers. Pacific Power and PNM develop strategic account plans for key accounts. Pacific Power’s plans focus on what the utility will do for a customer, and PNM’s focus on sales of energy-efficiency and renewable-energy ...
Content type: Best Practice | Document ID: BMS-BP-1 | Author: Sarah Weldon
Business Energy Audits
August 17, 2009
What does a typical on-site business energy audit entail? How are utilities marketing energy audits to their business customers?
Content type: Ask E Source | Document ID: BCO-AskES-2 | Author: Kim Knox
Outlook for Power and Gas Prices
Spring 2009
April 16, 2009
Most analysts expect energy prices to remain low in 2009, although prices could begin to increase later this year due to several factors.
Content type: ESCD Report, Focus Report, Outlook for Power and Gas Prices | Document ID: CEMC-F-14-ESCD | Author: Neil Kolwey
Cap-and-Trade Policies: How Will They Affect RECs and Offsets?
An E Source Roundtable Discussion
March 30, 2009
We discuss regional carbon emissions trading policies in North America and the implications of these on utility green pricing programs, sales of renewable energy certificates (RECs), and carbon offset programs.
Content type: Focus Report | Document ID: CAS-F-3 | Author: Yuki Iida
National Accounts Management
March 30, 2009
We are in the process of developing a strategy for serving our national account customers. What account-management structure should we use to serve these valued customers? What are some recommended approaches for serving national accounts?
Content type: Ask E Source | Document ID: MAS-AskES-1 | Author: Gwen Farnsworth
Federal Incentives for Energy Efficiency and Renewable-Energy Systems
February 1, 2009
Are there any tax incentives in the U.S. Energy Improvement and Extension Act of 2008 (EIEA 2008) that are relevant to small and midsize businesses wanting to make capital investments in energy efficiency or renewable-energy systems?
Content type: Ask E Source | Document ID: SMB-AskES-4a | Author: Yuki Iida
Federal Incentives for Green Transportation
February 1, 2009
Are there any vehicle-related incentives provided by the U.S. Energy Improvement and Efficiency Act of 2008 (EIEA 2008) that are relevant to small and midsize businesses?
Content type: Ask E Source | Document ID: SMB-AskES-4b | Author: Yuki Iida
Voluntary Climate Change Programs
Reaping Benefits Now and Preparing for the Future
September 15, 2008
Hundreds of U.S. companies are joining voluntary climate change programs to help develop cost-effective plans for responding to future greenhouse gas regulations. These businesses are signing up for a variety of reasons.
Content type: Focus Report | Document ID: CAS-F-2 | Author: Neil Kolwey
GHG Inventories 101
August 15, 2008
Developing a greenhouse gas inventory may seem daunting, but it’s not that difficult if done in a systematic way, following the key points discussed in this report. We detail six steps for completing a good-quality, basic inventory, which may be adequate for many companies’ needs.
Content type: Focus Report | Document ID: CAS-F-1 | Author: Neil Kolwey
Trends in U.S. Manufacturing
July 1, 2008
What are the trends in U.S. manufacturing? Is everything being sent offshore?
Content type: Ask E Source | Document ID: MAS-AskES-18 | Author: Neil Kolwey
Energy Star Rating versus LEED Certification
July 1, 2008
Is there any connection between the Energy Star energy performance rating system and the U.S. Green Building Council's Leadership in Energy and Environmental Design (LEED) certification?
Content type: Ask E Source | Document ID: MAS-AskES-7 | Author: Gwen Farnsworth
Trends in Natural Gas Prices
July 1, 2008
Where can I find data that show recent trends in natural gas prices paid by commercial and industrial end users?
Content type: Ask E Source | Document ID: MAS-AskES-12 | Author: Gwen Farnsworth
Fuel-Cost Adjustment Charges
June 1, 2008
What are recent trends in fuel-cost adjustment charges? How do other utilities pass the cost of fuel and purchased power to their customers?
Content type: Ask E Source | Document ID: MAS-AskES-15 | Author: Gwen Farnsworth
Addressing Rising Fuel Costs
June 1, 2008
As fuel costs are rising and utilities pass the costs on to customers, what can we do to ease the pain for the customer?
Content type: Ask E Source | Document ID: MAS-AskES-16 | Author: Gwen Farnsworth
Permits for Backup Generation
June 1, 2008
Can a commercial or industrial customer get a permit to use its backup generator for participation in voluntary demand-response programs or with an interruptible rate?
Content type: Ask E Source | Document ID: MAS-AskES-17 | Author: Gwen Farnsworth
