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To Have or Have Not? A Review of Wireless Meter Opt-Out Policies
March 22, 2012 | Updated: March 7, 2013
Consumers are demanding alternatives to wireless meters, and state regulatory commissions and energy providers are issuing opt-out policies. It's likely that any utility deploying wireless meters will need an opt-out policy regardless of the size of the population projected to object to the meters.
Content type: Research Brief | Document ID: IGS-RB-14 | Author: Melanie Wemple

Don’t Let Fairness Concerns Derail Your Smart Grid Business Case
Pricing Program Practices for Low-Income Customers
December 27, 2011
Utilities lack sound intelligence on pricing-program implications for verified hardship customers—those whose households meet some poverty level measure and qualify for bill assistance. Regulators' fairness concerns about pricing programs can be addressed with the strategies outlined in this report. ...
Content type: Research Brief | Document ID: IGS-RB-10 | Author: Dulcey Simpkins

Customers Will Care About Smart Meter Data Privacy
November 15, 2011
Our customers have expressed concerns about the privacy of their smart meter data. What can we learn from other industries about the realities of managing and protecting customer data?
Content type: Ask E Source | Document ID: IGS-AskES-29 | Author: Justin Rickard

Smart Grid Choice and Control
An Enticing Proposition, but Can It Deliver?
October 11, 2011
Is "choice and control" really the best message we can deliver to customers regarding the benefits of smart meters and grid modernization?
Content type: Research Brief | Document ID: IGS-RB-7 | Author: Jonathan Nelson, Carol Stimmel

Abandonment in the Residential Home Energy Management Space: Do Customers Care?
August 25, 2011
With the demise of the two major players in the residential home energy management space, industry watchers are left to wonder if customers just don’t care about their home energy use.
Content type: Research Brief | Document ID: IGS-RB-11 | Author: Carol Stimmel

Smart Devices and Smart Grid
January 6, 2011
I see a lot of “smart” devices on the market, such as smart power strips, smart outlets, and others. Are they all compatible with smart meters? Can they work together in a home area network environment?
Content type: Ask E Source | Document ID: IGS-AskES-38 | Author: Ira Krepchin

The Smart Grid Is Not About Residential Energy Efficiency—Yet
An E Source White Paper
December 6, 2010
References to the energy-efficiency benefits expected to flow from smart grid deployments are commonplace. Not all actions that reduce the energy bill, however, constitute energy efficiency in the strict meaning of the term; many are properly classified as conservation or load shifting, neither of which ...
Content type: White Paper | Document ID: ES-WP-10 | Author: Michael Reid

Crimestoppers: Advanced Meters and Revenue Protection
November 4, 2010
How are utilities using advanced metering infrastructure (AMI) projects for revenue protection? Are there any special challenges other utilities should be aware of?
Content type: Ask E Source | Document ID: IGS-AskES-18 | Author: Dulcey Simpkins and Carol Stimmel

Utilities Testing DSM Programs or Pilots Connected with AMI
May 28, 2009
Are there examples of utilities that are investigating new demand-side management features and functions enabled by their advanced metering infrastructure pilots or deployments?
Content type: Ask E Source | Document ID: IGS-AskES-3 | Author: Sarah Weldon
