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The Mercury and Air Toxics Standards
Potential Impacts on Grid Reliability and Electricity Prices
May 14, 2012
Are we really headed for a "train wreck" with the U.S. Environmental Protection Agency’s Mercury and Air Toxics Standards (MATS)? This report will help energy managers and other energy-industry analysts assess their organizations' exposure to the issues related to MATS.
Content type: Research Brief | Document ID: EMN-RB-5 | Author: Jonathan Nelson
NEW!
Energy Costs as a Percentage of Shipments
May 9, 2012
Do you have any data that show the percentage of a business’ overall costs that are spent on electricity and total fuels? We’re trying to see which of our customers are most vulnerable to bill volatility.
Content type: Ask E Source | Document ID: BCO-AskES-8 | Author: Peter Criscione
NEW!
Outage Communications for Business Customers
Doing It Right Can Drive Satisfaction Higher
May 2, 2012
Engaging in proactive outage communications is one of the key ways to keep business customers satisfied. This report looks at the primary methods that utilities are using to communicate successfully with large, key account customers and small-to-midsize business customers.
Content type: Research Brief | Document ID: BMS-RB-3 | Author: Kim Burke
Do They Qualify? Trade Ally Screening Practices
April 16, 2012
Trade allies frequently help deliver efficiency programs. See how efficiency program administrators make sure trade allies are qualified to participate.
Content type: Research Brief | Document ID: EDRP-RB-24 | Author: Todd Camnitz and Kim Burke
Hybrid Ground-Source Heat Pumps
March 20, 2012
Ground-source heat pumps are often prohibitively expensive because they're sized to meet the peak heating or cooling loads for commercial buildings. This video Tech Brief explains how hybrid models downsize the ground heat exchanger and use small supplemental cooling towers or boilers to meet peak load ...
Content type: Tech Brief | Document ID: EMN-TB-1 | Author: Mary Horsey
The Pros and Cons of Induction Lighting
March 15, 2012
What is induction lighting, how does it compare to other light sources, and what are the best applications for it?
Content type: Ask E Source | Document ID: CEMC-AskES-16 | Author: Ira Krepchin
Expanding Your Reach with C&I Behavioral Program Options
February 29, 2012
Do you want your commercial and industrial (C&I) customers to be more engaged with your demand-side management offerings? Look no further than behavior-change programs, which offer utilities some unique ways to propagate efficiency norms and spread better operations and savings information to key ...
Content type: Research Brief | Document ID: EDRP-RB-22x-BCO | Author: Dulcey Simpkins
What Can ISO 50001 Do for You?
February 28, 2012
The release of a new international energy management standard—ISO 50001—has ramifications for commercial and industrial businesses across North America.
Content type: Research Brief | Document ID: CEMC-RB-4 | Author: Essie Snell
Will California’s Global Warming Policies Drive Up Electricity Prices 20 Percent by 2020?
February 17, 2012
How will cap and trade affect the cost of energy in California? Electricity bills in California are projected to rise 20 percent over and above inflation and other naturally occurring price increases, according to models of the state's carbon regulations and renewable energy standard.
Content type: Research Brief | Document ID: CEMC-RB-3 | Author: Dulcey Simpkins, Todd Camnitz
SMB Segmentation: Your Customers and Employees Will Thank You
January 9, 2012
Utility marketers will learn the direct effect that segmentation has on corporate goals – customer satisfaction and program participation – and the indirect effect that it can have on employee engagement.
Content type: Focus Report | Document ID: BCO-F-1 | Author: Jenny Field
Driving Efficiency Action at the Facility Level
December 21, 2011
What are some best practices developed by corporate energy managers to encourage their facility managers to improve the energy performance of their buildings?
Content type: Ask E Source | Document ID: CEMC-AskES-12 | Author: Mary Horsey
Account Management Assessment 2011
Account Management Best Practices
December 14, 2011
Utility business account management groups often gauge their success by customer input, but a comparison to other utilities can deliver more-meaningful information. The 2011 Account Management Assessment provides in-depth, actionable data about account management practices across the utility industry. ...
Content type: Benchmark Study | Document ID: BAM-BMK-AMA-11 | Author: Alexandra Behringer, Sarah Fiebiger
How Utilities Classify Key, Large, Midsize, and Small Business Customers
December 14, 2011
Why is it useful for utilities to designate business customers into size categories, and what criteria are used to make these distinctions?
Content type: Ask E Source | Document ID: BMS-AskES-3 | Author: Sarah Fiebiger
Commercial Property Managers
August 17, 2011
Engaging commercial property managers allows a utility to focus marketing, outreach, and program implementation efforts on decision-makers that have the ability to influence the energy consumption of a large amount of commercial building space.
Content type: Channel Snapshot | Document ID: BAM-S-11 | Author: Melanie Wemple
Interactive Building Dashboards Engage Occupants and Visitors
July 18, 2011
Building dashboards—interactive websites that are displayed in building lobbies and let employees, visitors, and shoppers understand and explore a building’s resource consumption and green features—are a new tool for corporate energy managers.
Content type: Research Brief | Document ID: CEMC-RB-2 | Author: Chelsea Hodge
Credit Card Payment Options for Commercial Customers
April 4, 2011
Many utilities offer multiple payment options for residential customers, including the option to pay by credit or debit card, but what about business customers? Find out how many utilities have given their commercial customers this option, and what the parameters are.
Content type: Research Brief | Document ID: EBiz-RB-12 | Author: Alexandra Behringer, Sarah Fiebiger
Marketing Programs by Business Type
March 4, 2011
Unlike strictly technology-based approaches, a market-driven initiative that seeks out specific business sectors can help drive participation in multiple energy-efficiency programs, develop staff expertise, increase customer satisfaction, and focus marketing efforts.
Content type: Research Brief | Document ID: BMS-RB-8 | Author: Melanie Wemple
The Best Commercial Energy-Efficiency Ads
February 3, 2011
Salt River Project and Minnesota Energy Resources won the top awards in the business ad category in the 2010 E Source Utility Print Ad Awards Contest. We take a closer look at the winning business customer ads, the larger campaigns that they were part of, and why they were successful.
Content type: Research Brief | Document ID: BCO-RB-2 | Author: Kim Burke
Perspectives of Corporate Versus Local Energy Managers
Comparisons from the 2010 Gap and Priority Benchmark Survey
January 21, 2011
We contrast the perspectives of local versus corporate energy managers regarding their satisfaction with their utilities and utility account representatives.
Content type: Research Brief | Document ID: BMS-RB-10 | Author: Chad Garrett
New Doors Are Opening for Widespread Economizer Cooling in Data Centers
January 19, 2011
A recent analysis of data center operation by a leading engineer is challenging the widely accepted belief that data centers need tight temperature and humidity control. The study concludes that loosening these controls could translate into as much as a 63 percent savings in cooling energy.
Content type: Research Brief | Document ID: TAS-RB-27 | Author: Peter Criscione
Server Virtualization Programs: To Incentivize or Not to Incentivize?
January 10, 2011
Is server virtualization becoming such an accepted practice that it no longer needs to be incentivized? What should we consider free-ridership when it comes to this kind of program?
Content type: Ask E Source | Document ID: TAS-AskES-28 | Author: Mary Horsey
Saving Energy in Server Closets
January 6, 2011
What are some good strategies for reducing energy consumption in server closets?
Content type: Ask E Source | Document ID: CEMC-AskES-9 | Author: Essie Snell
Sharing the Costs and Benefits of Energy Efficiency in Commercial Real Estate
December 30, 2010
I am negotiating a green lease for my company. Is there a standard green lease that will maximize my opportunities to drive down energy costs through improved controls and occupant behavior as well as facilitate investment in new energy-efficiency technologies?
Content type: Ask E Source | Document ID: CEMC-AskES-8 | Author: Melanie Wemple
New Tool for Energy Efficiency in the Lab
December 20, 2010
A new software tool is available for helping facility designers and managers improve energy efficiency in laboratory spaces.
Content type: Research Brief | Document ID: BMS-RB-9 | Author: Ira Krepchin
Meeting the Online Needs of Small and Midsize Business Customers
December 13, 2010
Business customers who regularly visit their utility’s web site report higher utility satisfaction than those who never have. Organizing online content by industry segment makes it easy for businesses to find the information they need quickly.
Content type: Research Brief | Document ID: EBiz-RB-9 | Author: Kim Burke
Top Tips for Trade Ally Newsletters
December 7, 2010
What are best practices for trade ally newsletters? Can you provide some examples?
Content type: Ask E Source | Document ID: BCO-AskES-7 | Author: Kim Burke
Questioning Black-Box Vendors
November 17, 2010
What are the most important questions to ask a vendor who is trying to sell you a black-box technology?
Content type: Ask E Source | Document ID: CEMC-AskES-7 | Author: Essie Snell
Walmart’s Initiative on Greening the Supply Chain
October 25, 2010
I heard about Walmart’s sustainability efforts, and in particular the company’s sustainable product index. Will this affect other businesses?
Content type: Ask E Source | Document ID: BMS-AskES-9 | Author: Yuki Iida
Energy-Efficiency Resources for Businesses
August 26, 2010
Are there any free online resources or programs that provide practical energy-efficiency information for facility managers or energy directors?
Content type: Ask E Source | Document ID: CEMC-AskES-4 | Author: Kim Knox
Workin’ at the Car Wash (to Save Energy)
July 28, 2010
What are some effective ways to save energy in automatic car washes?
Content type: Ask E Source | Document ID: TAS-AskES-21 | Author: Essie Snell
