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Welcome to the E Source Resource Center, which provides easy access to our comprehensive library of research, analysis, and tools.

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Proactive Outage Communications

May 22, 2012

May 2012 issue of the E Source Business Market newsletter.

Content type: Service E-mail | Document ID: BMS_SE_5-22-12

UPDATED!

Office Buildings

October 17, 2011 | Updated: May 15, 2012

Office buildings account for 22 percent of energy use by U.S. commercial buildings. In a challenging real estate market, utilities can help property managers fill vacancies by making their properties more attractive and green while advancing their demand-side management goals.

Content type: Sector Snapshot | Document ID: BAM-S-3 | Author: Dulcey Simpkins

NEW!

The Mercury and Air Toxics Standards

Potential Impacts on Grid Reliability and Electricity Prices

May 14, 2012

Are we really headed for a "train wreck" with the U.S. Environmental Protection Agency’s Mercury and Air Toxics Standards (MATS)? This report will help energy managers and other energy-industry analysts assess their organizations' exposure to the issues related to MATS.

Content type: Research Brief | Document ID: EMN-RB-5 | Author: Jonathan Nelson

NEW!

Energy Costs as a Percentage of Shipments

May 9, 2012

Do you have any data that show the percentage of a business’ overall costs that are spent on electricity and total fuels? We’re trying to see which of our customers are most vulnerable to bill volatility.

Content type: Ask E Source | Document ID: BCO-AskES-8 | Author: Peter Criscione

NEW!

Outage Communications for Business Customers

Doing It Right Can Drive Satisfaction Higher

May 2, 2012

Engaging in proactive outage communications is one of the key ways to keep business customers satisfied. This report looks at the primary methods that utilities are using to communicate successfully with large, key account customers and small-to-midsize business customers.

Content type: Research Brief | Document ID: BMS-RB-3 | Author: Kim Burke

E Source Regulatory and Energy Price Update for Summer 2012

April 25, 2012

Get an overview of natural gas and electric power supply, demand, and pricing dynamics; hear our projections for wholesale and retail markets for summer 2012; and learn how factors such as weather, production economics, liquefied natural gas, regulations, and macroeconomics drive prices.

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Content type: Web Conference | Document ID: PPTR-WC-4-12-Outlook | Author: Kevin Vranes

NEW!

E Source Regulatory and Energy Price Update for Summer 2012

Recording

April 25, 2012

This is the web conference recording.

Content type: Recording | Document ID: PPTR-WC-4-12-Outlook-R

NEW!

E Source Regulatory and Energy Price Update for Summer 2012

Slides

April 25, 2012

These are the web conference slides.

Content type: Slides | Document ID: PPTR-WC-4-12-Outlook-SL | Author: Kevin Vranes

NEW!

Data on Data Centers and Information on Information Technology

April 24, 2012

April 2012 issue of the E Source Business Market newsletter.

Content type: Service E-mail | Document ID: BMS_SE_4-24-12

Creating Happy Business Customers

April 19, 2012

What can utilities do to get an edge in small and medium-sized business customer satisfaction? We’ll provide highlights from both the electricity and the gas J.D. Power and Associates studies.

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Content type: Web Conference | Document ID: BMS-WC-4-12-SMBCustSat | Author: Chad Garrett

Creating Happy Business Customers

Recording

April 19, 2012

This is the web conference recording.

Content type: Recording | Document ID: BMS-WC-4-12-SMBCustSat-R | Author: Chad Garrett

Creating Happy Business Customers

Slides

April 19, 2012

These are the web conference slides.

Content type: Slides | Document ID: BMS-WC-4-12-SMBCustSat-SL | Author: Chad Garrett

Data Centers

April 3, 2012

Data centers are energy- and power-intensive commercial facilities, often running near full capacity 24 hours a day. Though innovative by nature, data centers are only now being designed to improve energy efficiency and conservation.

Content type: Sector Snapshot | Document ID: BAM-S-13 | Author: Bryan Jungers

Everything You Wanted to Know About Account Management, but Were Afraid to Ask

March 27, 2012

March 2012 issue of the E Source Business Market newsletter.

Content type: Service E-mail | Document ID: BMS_SE_3-27-12

Hybrid Ground-Source Heat Pumps

March 20, 2012

Ground-source heat pumps are often prohibitively expensive because they're sized to meet the peak heating or cooling loads for commercial buildings. This video Tech Brief explains how hybrid models downsize the ground heat exchanger and use small supplemental cooling towers or boilers to meet peak load ...

Content type: Tech Brief | Document ID: EMN-TB-1 | Author: Mary Horsey

The Pros and Cons of Induction Lighting

March 15, 2012

What is induction lighting, how does it compare to other light sources, and what are the best applications for it?

Content type: Ask E Source | Document ID: CEMC-AskES-16 | Author: Ira Krepchin

Energy Policy Update

March 1, 2012

Get our analysis of the latest policy rumblings in Washington, D.C., and other hotbeds of energy policy. We’ll take a completely un-boring look at energy policy and give our expert opinion about the likelihood of regulations passing and their potential impacts.

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Download audio (MP3)

Content type: Web Conference | Document ID: CEMC-WC-3-12-Policy | Author: Kevin Vranes

Energy Policy Update

Slides

March 1, 2012

These are the web conference slides.

Content type: Slides | Document ID: CEMC-WC-3-12-Policy-SL | Author: Kevin Vranes

Energy Policy Update

Recording

March 1, 2012

This is the web conference recording.

Content type: Recording | Document ID: CEMC-WC-3-12-Policy-R | Author: Kevin Vranes

Energy Policy & Price Outlook for 2012

February 28, 2012

February 2012 issue of the E Source Business Market newsletter.

Content type: Service E-mail | Document ID: BMS_SE_2-28-12

What Can ISO 50001 Do for You?

February 28, 2012

The release of a new international energy management standard—ISO 50001—has ramifications for commercial and industrial businesses across North America.

Content type: Research Brief | Document ID: CEMC-RB-4 | Author: Essie Snell

E Source Regulatory and Energy Price Update for Spring 2012

February 22, 2012

Get an overview of natural gas and electric power supply, demand, and pricing dynamics; hear our projections for wholesale and retail markets for spring 2012; and learn how factors such as weather, production economics, liquefied natural gas, regulations, and macroeconomics drive prices.

Play audio and video (streaming video)
Download presentation (PDF)

Content type: Web Conference | Document ID: PPTR-WC-2-12-Outlook | Author: William Horton

E Source Regulatory and Energy Price Update for Spring 2012

Slides

February 22, 2012

These are the web conference slides.

Content type: Slides | Document ID: PPTR-WC-2-12-Outlook-SL | Author: William Horton

E Source Regulatory and Energy Price Update for Spring 2012

Recording

February 22, 2012

This is the web conference recording.

Content type: Recording | Document ID: PPTR-WC-2-12-Outlook-R | Author: William Horton

Will California’s Global Warming Policies Drive Up Electricity Prices 20 Percent by 2020?

February 17, 2012

How will cap and trade affect the cost of energy in California? Electricity bills in California are projected to rise 20 percent over and above inflation and other naturally occurring price increases, according to models of the state's carbon regulations and renewable energy standard.

Content type: Research Brief | Document ID: CEMC-RB-3 | Author: Dulcey Simpkins, Todd Camnitz

Communication Is the Key to Large Business Customer Satisfaction

January 24, 2012

January 2012 issue of the E Source Business Market newsletter.

Content type: Service E-mail | Document ID: BMS_SE_1-24-12

The "Fab Five" Most Read Reports of 2011

December 27, 2011

December 2011 issue of the E Source Business Market newsletter.

Content type: Service E-mail | Document ID: BMS_SE_12-27-11

Driving Efficiency Action at the Facility Level

December 21, 2011

What are some best practices developed by corporate energy managers to encourage their facility managers to improve the energy performance of their buildings?

Content type: Ask E Source | Document ID: CEMC-AskES-12 | Author: Mary Horsey

Gap and Priority Benchmark 2011

A Survey of Utility Large Business Customers

December 16, 2011

The 2011 Gap and Priority Benchmark surveyed 1,428 large business customers to assess how well utilities and account representatives are satisfying the needs of their business customers, and to identify steps utilities and account reps can take to better serve these important accounts.

Content type: Benchmark Study | Document ID: BAM-BMK-GPB-11 | Author: Kim Burke, Alan Seltzer

Best Practices for Business Customer Satisfaction

December 15, 2011

Develop your strategy for improving business customer satisfaction using evidence-based best practices. Join us as we highlight case studies from utilities that have put these practices into action and share key findings from 2011 E Source market research.

Play audio and video (streaming video)
Download presentation (PDF)

Content type: Web Conference | Document ID: BMS-WC-12-11-AMA | Author: Chad Garrett